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Wireless Phone Systems in the Healthcare Industry

Author: Thomas Sparks
by Thomas Sparks
Posted: Apr 12, 2016

The unprecedented benefits of wireless phone systems for business cannot be overlooked. Some of the most distinctive offerings of the system include easier and efficient access of information, enhanced mobility, easy network expansion and better collaboration. Wireless phones have been used in various industry sectors and its multiple benefits have been greatly realized in the healthcare sectors.

Wireless Phones and Nurses

The most significant application of wireless phones within the healthcare scene is its integration with the nurse call systems. Inefficient communication is a major problem in hospitals and nursing homes and wireless phones using the DECT (Digital Enhanced Cordless Telecommunications) technology may be the panacea to these problems. Nurses who work with a wide range of people can enjoy faster decision making capabilities and better patient satisfaction using wireless phones.

Read on to find out some important tips to derive the best benefits from the wireless phone system setup for nurses.

1. Prepare the wireless network to support the wireless phone system

The wireless phone system must be built with a very high level of reliability as any discrepancies would lead to nurses missing a crucial call. The wireless network must be checked for coverage as well as capacity to support the large number of phones. Coverage is essential because nurses within the hospital travel to all clinical areas as well as non-clinical areas which may include meeting rooms, changing rooms or elevators. High traffic areas such as nurse cafeteria or staff lounges must also be supported by the network to ensure 100% performance.

2. Do not restrict call capacity

Wireless phones that allow nurses to call the various practitioners of the hospital, other nurses, family members and staff of the hospital is much more attractive and can enhance technology adoption. This resolves a number of miscommunication troubles and also saves much time.

3. Nurse call systems can be integrated with the wireless phone

In most hospitals, critically-ill patients or patients prone to face emergency situations at any point in time are equipped with the nurse call buttons. While these buttons trigger an incredibly loud alert sound to everyone around including the nurse, linking the system with the wireless phone network can be advantageous. This is due to the fact that delays are further reduced by targeting the particular nurse with ease and without creating any noise for the other inmates of the hospital.

4. Include all stakeholders to make the wireless solution more flexible

The wireless phone system turns into a successful enabler of efficient operations depending upon its adoption rate. Include all nurses and aides to ensure the solution is flexible enough to accommodate all their needs. Also, features of the wireless phone system must be customized for every hospital depending upon the requirements for call routing, escalations and acknowledgments procedures currently in place.

Whether deploying wireless phone systems for business or hospitals, the management must ensure that sufficient time and the required customizations are permitted for the success of the system.

If you are looking for the best Voice Over IP Phone System, the author of this article recommends True Data Technology.

About the Author

True Data Technology has provided sales and service to businesses nationwide of advanced communications solutions that help your business to be more efficient and increase customer retention.

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Author: Thomas Sparks

Thomas Sparks

Member since: Sep 30, 2015
Published articles: 31

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