Chargeback 101 : eCommerce Technology

Chargebacks are one of the biggest reasons why eCommerce business get into trouble with their payment processing provider. These providers only allow a certain number of chargebacks before they will eventually suspend, or close your merchant account and some even charge a considerable fee. Usually the amount allowed is 1-2% though this varies with each processing center. For this reason it is very important that you take care of any potential chargebacks in the very beginning of the process and learn to manage your business to reduce the amount of chargebacks initiated in the first place.

While some chargebacks may be your fault, others can be preventable and then there are others that you can fight that have no merit. Let us help you fight against chargebacks. It could potentially save your business…and your pocketbook.

There are many reasons why customers initiate Chargebacks. The most common reasons are:

• Processing errors
• Dissatisfaction with products or services
• Fraudulent transactions
• Credits not processed
• Transactions not authorized or recognized
• Goods or services not received

So, why should your business defend itself against Chargebacks? Mainly because of the potential damage Chargebacks can do to your business. A business with too many Chargebacks will quickly experience a significant decline in profits from lost sales, unrecoverable shipping costs and unreturned products, plus fees and fines that often exceed the original purchase price. (Fees and fines can range from $20 to $100+ per Chargeback.)

Additionally, Chargebacks are one of the biggest reasons why e-commerce businesses get into trouble with their payment processors. Your business risks having its payment processing privileges suspended or terminated if Chargeback ratios are too high. For this reason it is very important to have a Chargeback management system in place to settle disputes before they become Chargebacks and to protect your business from unwarranted and fraudulent Chargebacks.

While some Chargebacks may be your fault, others are preventable and some have no merit.

Chargeback Expertz has a proven Chargeback Prevention Notification System with an outstanding customer service department that will protect your business from the damaging effects of chargebacks—most importantly your bottom line

Website : www.chargebackexpertz.com

Phone : +1(855) 465-4723

Email : services@chargebackexpertz.com

Get a FREE Chargeback Analysis for your Business!!

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