Looking for auto parts store in Surrey, British Columbia

Product quality, parts availability and competitive pricing are the most-often cited hallmarks of a good auto parts store in the British Columbia area. While each of these attributes reaches deep into a dealer’s operations, the owners say product quality has the edge when it comes to satisfying customers. Quality is expected; it falls more on the shoulders of the employees of the parts store to know which company makes good parts and which doesn’t.

They need to learn what’s good and bad, and make sure to pass the best parts available to their customers, and be sure they have the variety of parts available to meet the customer’s needs. Rapid delivery ranks alongside parts availability to when the parts store is working with dealers. The store expects delivery in less than forty-five minutes for in stock parts. If a part is not on the supplier’s shelf, it is sourced from a distribution centre.

Competitive pricing is another critical metric, we could all price ourselves out of a job, but we don’t want to. People will pay a little more for a quality part if they have confidence in it, and the store can sell a pricier part if they have confidence in it. After quality, availability and price, an auto parts store may be able to deliver bottom-line benefits to a dealer in other ways.

Training programs keep the auto parts store employees and staff up to date on the latest technology in the automotive field. It has transformed the store into parts experts able to improve the speed and accuracy of the ordering process. Our staff writers are becoming parts experts. They look up parts and order through point of sale software connected to each vendor. The training teaches them car smarts, how a part work, how to look up parts, and how to make the right purchase the first time. It includes a combined technical training and certification component for the service writer and a training module for the technician to understand what the service writer needs to know. Last fall, the parts store installed point of sale software for parts and service transactions from the auto parts store. It sped up their process a lot, the software makes doing business with a company attractive.

Scanning a vehicle inventory number into the system gives a real time view of product availability and inventory levels. The system is easy to use and improves ordering accuracy. At the auto parts store, they are working on integrating systems and inventory visibility through the channel from the manufacturer to the professional service provider. This will allow inventory to be deployed strategically with the ability to identify quickly where a part is needed, making it available as quickly as possible. This virtual inventory cloud will help track on-hand inventory and demand throughout the entire transaction chain and provide faster availability answers for all participants. Then, the data can be combined with replacement rates, catalogue hits and so on to better predict which car parts in Surrey, BC will be needed and where.

If you are in need to find auto wrecker in Surrey, the author of this article recommends Westcan Auto Parts.