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The Data Related To Ecommerce That Every Online Business Should Know

Author: Kapil Sharma
by Kapil Sharma
Posted: Jul 27, 2016

From start-up ecommerce businesses to the big ones, to be successful in it, it is necessary to track data. This is what the latest ecommerce news states. Data is needed to track progress in your business and to improve it further. You get to know what exactly is happening on your online store through the data available. In a digital platform, it is all the more easy to track data as every data is recorded and stored online. Every customer interaction is tracked and recorded. This, online data plays a vital role in driving traffic to an ecommerce site.

Ecommerce specialists recommend the use of the following data records or statistics for successful running of your enterprise ecommerce.

  1. Conversion data: The first key statistic that an ecommerce site should have is the conversion data. It is the basis of ecommerce metrics. This is the basic and minimum ecommerce data that as an owner you should understand. Conversion is usually measured as a percentage. Conversion is the statistic that shows the ratio of the total number of visitors on to your site to the number of purchases made by those visitors. Improving conversion is one of the main methods of increasing overall revenue. This is also known as conversion rate optimisation.
  2. Order value of a product on an average: Most ecommerce platforms nowadays work on hybris implementation which is an omni-channel software solution provider and hence as an owner you know your customer engagements. Through average order value (AOV) data, you get to know the average money spend by a customer on the products on your site. This is not the quantity of items purchased. This is the money value of the purchases. The higher the AOV, the more important your transactions become and hence this is an important data that is to be known by business owners.
  3. Number of transactions in an hour: Another key data that is required in a successful enterprise ecommerce implementation is the data of transactions per hour. This number tells you whether your site is busy or not, or how busy your online store is when there are purchases. Ecommerce consultants say that the higher the number of transactions, the busier is your site. By studying this data closely, you can plan and predict capacity. With techniques of caching available which can reduce the impact of browsing visitors on the functioning of your site, knowing the transactions per hour data becomes even more important.
  4. Acquisition cost of customers: Taking care of your existing customers, knowing their preference is very important. But for rapid growth of your business, you also need to have new customers and visitors. But to deliver rapid growth you must sell to new ones. Customers acquisition cost is a marketing measuring metric which gives information on how much money you must spend to get a new customer. With the increase in this value, attracting new visitors who become buyers becomes difficult. Creating a brand, influencing customers through various channels, social media and viral advertising are all important strategies which can strengthen your position in the ecommerce market. CAC represents both marketing and ecommerce data driving business traffic and improvement.
  5. Lifetime value: The last important data that you should know is the customer’s life time value. This is one of the most complicated data to understand. The predictions are based on varied variables. The more data you have on information about your customers, the more correct your life time value will be. There are many ways of finding how much a customer will spend all throughout his or her lifetime with your business. Some uses metrics like as satisfaction scores, retention rates, or a combination of calculations to find an average and so on. By knowing the behaviour of your valuable customers, repeat purchases can be targeted.

To sum up, when you know your ecommerce data, you know more about your customers. Building a dashboard which reports on the above metrics will help you to know how you can improve your business and study your growth (or loss) trends.

About the Author

Kapil is an a href=http://www.industrybuying.com/B2B Ecommerce content writer. He is very much in writing about Aggriculture Products, Tools, Office Equipments and much more.

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Author: Kapil Sharma

Kapil Sharma

Member since: Jun 17, 2016
Published articles: 23

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