Cashless Society. Can India be one?? Will Indians adopt it??

India continues to be driven by the use of cash an d paper currency; less than 5% of all payments happen electronically however the finance minister, in 2016 budget speech, talked about the idea of making India a cashless society, with the aim of curbing the flow of black money.

Even the RBI has also recently unveiled a document — "Payments and Settlement Systems in India: Vision 2018" — setting out a plan to encourage electronic payments and to enable India to move towards a cashless society or economy in the medium and long term.

What is a cashless economy and where does India stand?

• A cashless economy is one in which all the transactions are done using cards or digital means. The circulation of physical currency is minimal.
• India uses too much cash for transactions. The ratio of cash to gross domestic product is one of the highest in the world—12.42% in 2014, compared with 9.47% in China or 4% in Brazil.
• Less than 5% of all payments happen electronically
• The number of currency notes in circulation is also far higher than in other large economies. India had 76.47 billion currency notes in circulation in 2012-13 compared with 34.5 billion in the US.
• Some studies show that cash dominates even in malls, which are visited by people who are likely to have credit cards, so it is no surprise that cash dominates in other markets as well.

Benefits of Cashless economy

• Reduced instances of tax avoidance because it is financial institutions based economy where transaction trails are left.
• It will curb generation of black money
• Will reduce real estate prices because of curbs on black money as most of black money is invested in Real estate prices which inflates the prices of Real estate markets
• In Financial year 2015, RBI spent Rs 27 billion on just the activity of currency issuance and management. This could be avoided if we become cashless society.

• It will pave way for universal availability of banking services to all as no physical infrastructure is needed other than digital.
• There will be greater efficiency in welfare programmes as money is wired directly into the accounts of recipients. Thus once money is transferred directly into a beneficiary’s bank account, the entire process becomes transparent. Payments can be easily traced and collected, and corruption will automatically drop, so people will no longer have to pay to collect what is rightfully theirs.
• There will be efficiency gains as transaction costs across the economy should also come down.
• 1 in 7 notes is supposed to be fake, which has a huge negative impact on economy, by going cashless, that can be avoided.

• Hygiene – Soiled, tobacco stained notes full of germs are a norm in India. There are many such incidents in our life where we knowingly or unknowingly give and take germs in the form of rupee notes. This could be avoided if we move towards Cashless economy.

• In a cashless economy there will be no problem of soiled notes or counterfeit currency
• Reduced costs of operating ATMs.
• Speed and satisfaction of operations for customers, no delays and queues, no interactions with bank staff required.
• A Moody’s report pegged the impact of electronic transactions to 0.8% increase in GDP for emerging markets and 0.3% increase for developed markets because of increased velocity of money

An increased use of credit cards instead of cash would primarily enable a more detailed record of all the transactions which take place in the society, allowing more transparency in business operations and money transfers.

This will eventually have the following chain effect:

1. Improvement in credit access and financial inclusion, which will benefit the growth of SMEs in the medium/long run.
2. Reduce tax avoidance and money laundering thanks to the higher traceability of all the transactions.
3. The increased use of credit cards will definitely reduce the amount of cash that people will carry and as a consequence, reduce the risk and the cost associated with that.

Challenges in making India a cashless economy

• Availability of internet connection and financial literacy.
• Though bank accounts have been opened through Jan Dhan Yojana, most of them are lying un operational. Unless people start operating bank accounts cashless economy is not possible.
• There is also vested interest in not moving towards cashless economy.
• India is dominated by small retailers. They don’t have enough resources to invest in electronic payment infrastructure.
• The perception of consumers also sometimes acts a barrier. The benefit of cashless transactions is not evident to even those who have credit cards. Cash, on the other hand, is perceived to be the fastest way of transacting for 82% of credit card users. It is universally believed that having cash helps you negotiate better.
• Most card and cash users fear that they will be charged more if they use cards. Further, non-users of credit cards are not aware of the benefits of credit cards.
• Indian banks are making it difficult for digital wallets issued by private sector companies to be used on the respective bank websites. It could be restrictions on using bank accounts to refill digital wallets or a lack of access to payment gateways. Regulators will have to take a tough stand against such rent-seeking behavior by the banks.

Steps taken by RBI and Government to discourage use of cash

• Licensing of Payment banks
• Government is also promoting mobile wallets. Mobile wallet allows users to instantly send money, pay bills, recharge mobiles, book movie tickets, send physical and e-gifts both online and offline. Recently, the RBI had issued certain guidelines that allow the users to increase their limit to Rs 1,00,000 based on a certain KYC verification
• Promotion of e-commerce by liberalizing the FDI norms for this sector.
• Government has also launched UPI which will make Electronic transaction much simpler and faster.
• Government has also withdrawn surcharge, service charge on cards and digital payments

What else needs to be done?

• Open Bank accounts and ensure they are operationalized.
• Abolishment of government fees on credit card transactions; reduction of interchange fee on card transactions; increase in taxes on ATM withdrawals.
• Tax rebates for consumers and for merchants who adopt electronic payments.
• Making Electronic payment infrastructure completely safe and secure so that incidents of Cyber crimes could be minimized and people develop faith in electronic payment system.
• Create a culture of saving and faith in financial system among the rural poor.
• The Reserve Bank of India too will have to come to terms with a few issues, from figuring out what digital payments across borders means for its capital controls to how the new modes of payment affect key monetary variables such as the vel-ocity of money.
• RBI will also have to shed some of its conservatism, part of which is because it has often seen itself as the protector of banking interests rather than overall financial development.
• The regulators also need to keep a sharp eye on any potential restrictive practices that banks may indulge in to maintain their current dominance over the lucrative payments business.

The use of cashless transaction where the use of paper currency would be minimized will reduce risk of handling too much of cash as well as risk of having fake currency.

Digital payment modes are widely used in metro cities but the still the users for cashless transactions are lesser in number as in comparison with other countries. India has one of the highest paper currency usages in the world and the cashless economy has become the necessity for any developed nation like India as moving cashless brings more revenue to the nation.

Digital payment modes are widely accepted now in India in the domain of shopping, Bill payment or Fee payments too. For an instance, we can pick an example of paying online fee for school that a parent can do with Feegenie. With Feegenie, Fee payment online for schools, colleges, universities, coaching centres, clubs, gyms, associations, RWA’s, malls and office complexes can be done with Credit cards, debit cards, Netbanking and E-wallets, even with smartphones or android app within a few minutes.

So, the online fee payment/collection has now set-up a trend in India to move towards digital transactions with an initiative towards cashless economy

Rohit Tiwari-Seo Manager www.feegenie.com contact no.-9034026445