Personal Service is Top Concern for Dental Patients

How do you decide which dental practice in your local area is the right one for you? Do you know what to look for or what questions to ask during a consultation? When rating characteristics for a dental practice, patients list personal service as a majority factor that affects their final decision.

Dentists have an age-old reputation for inflicting pain and being one of the most dreaded visits anyone can make in their lifetime. While much of this image has changed through updated procedures, medications and marketing techniques there are still practices that don’t receive good ratings from clients. Some of this may have to do with waiting times, lack of qualified personnel and cost of services.

However, these can all be overlooked and adjusted to IF the customer service and interaction is top quality. Have you ever walked into a dentist’s office and greeted the receptionist only to be met by an angry or annoyed stare? Do you ask questions and feel like you are putting the staff out by doing so? If so, then you will probably not return to that location and need to find a dentistry practice in Chandler, AZ, that believes in ‘patients first’ in everything they do.

Communication, smiling and organization are significant factors in how individuals decide on who their primary dentist will be. They want to be able to ask questions, express concerns, question prices and understand why a specific plan of treatment is being recommended without feeling like they have done something wrong. This is their right as the customer and the behavior should be encouraged by the office staff to enhance the working relationship.

Clients will overlook flaws such as extended waiting times when they know that the professionals are taking their time to provide quality workmanship for every patient (including them) and making each person feel comfortable with the process. This approach is especially critical at a family dentistry in Chandler, AZ, because kids are quick to resist treatment when they are uncomfortable in the situation. Adults want to be kept informed about the progress and what options are available so they can make a decision they are confident in for themselves or a family member. The consultation is a great time to evaluate the staff and their process because of the interaction with front office members, the dentist and finance personnel during the visit.

After leaving, take a few minutes to reflect on your initial impressions of the building (inside and out) and the overall appointment. If you feel that things went well and there are no misgivings or doubts then that is a good sign that you are comfortable with the practice. Patients can also ask family members and friends about who they would recommend in Chandler since word of mouth is one of the most reliable forms of marketing.

Deciding on an oral health professional should be a careful and deliberate process regardless of whether you only need annual checkups or more intensive treatment due to issues. Review and compare websites with services and information and then visit several if necessary before making the final decision on who you feel would best meet expectations and a long term working relationship. Personal care is all about subjective impressions so make this your number one priority for evaluating the dentistry options.

If you are looking for an emergency dentist in Chandler, the author of this article recommends Value Dental Center Chandler.

If you are looking for emergency dentist in Tempe, AZ, then the author of the article recommends Value dental Centers Tempe.