Annual Maintenance Contracts

Computers are very important to run work efficiently in software companies. To maintain computers well Annual Maintenance Contracts are essential. The AMC professionals understand indispensable nature of the computers in the companies and thus make sure the computer systems at the clients’ site are running smoothly. Software, hardware and network failure are part of AMC. They check everything as per the agreement without any failure. After this process the computers work effectively and do not undergo any problem.

Annual Maintenance Contracts are mainly contract based service where AMC provide services periodically as per scheduled at reasonable service charge.

Roles and Responsibilities of Annual Maintenance Contracts

• Problem diagnosis and support
• Rectification of problem
• Updating OS or Re installing OS
• Periodic checkups on servers
• Starting and shut downing of servers
• Solving server break down problems
• Checking antivirus installations
• Solving LAN problems
• Availability of networks all the time
• They do repair for hardware

AMC offers two types of support

1. Onsite support
2. Offsite support

Onsite Support is technician work on client location to solve the problem. They resolve technical issue on a server operating system. They Manage and solve hardware and networking temporary problems that are taking place at the clients’ end. The Technicians will scrutinize the entire IT infrastructure prior to recommending the client a cost-effective solution. On purchase of any software or hardware product, the technician will assist the client with the installation of the specific product. They will be in client site till they install and check properly. They will be in client location till they ensure they are working efficiently.AMC gives more support and helps systems to give good performance.

Offsite support is where systems that have to be worked are in far location. One can access the pc by taking the remote with the help of applications like team viewer, showmypc, and screen connect and many. The user accounts and permissions of Server can be maintained. Monitoring Daily back-up of mission critical data Network operations and monitoring Performing security checks. Depending on the requirement one can choose onsite support or offsite support.

All electronic products require Annual Maintenance Contracts in order to use them in long run without any defects. It is a contract base so plan can be chosen according to the requirement and budget. They check the computer in all aspects and responds on special complaints. AMC ensures with high and improved performance. They work on all software, hardware and networking issues for computers. The AMC has to be renewal after the agreement period. At the time of new renewal extra services can be added or removed according to the need. Prefer AMC for good performance of computers.

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