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What is ISO 20000 Certification for IT Organization?
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Posted: May 23, 2017
ISO 20000 is often referred as ISO/IEC 20000 Certification. ISO 20000 is designed to completely improve service management in Information Technology companies. It is the first international standard that enables IT organization to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice. ISO 20000 certification is meant to make sure your business meets the requirements that their employees and customers wants furthermore because the needs of the business.
The ISO 20000 certification can change you to apply the internationally recognized best practices for IT services management at intervals your business and demonstrate to your customers and shoppers. ISO/IEC 20000 is the best framework to help organizations build an ITSMS that adapts to the changing technologies, aligns with business objectives and provides efficiency in performance.
Any business whether or not it's big or small is in a position to participate within the ISO/IEC 20000 certification processes. Primarily the system is best fitted to business with an outsized specialize in IT services as well as IT departments, Internal IT suppliers and even IT outsourcing. ISO/IEC 20000 certification makes a positive impact on your business because it has with several different leading firms within the IT sector from telecommunications to finance.
ISO 20000 Certification can be used by an organization in search of service providers and services require assurance that their service requirements are met. ISO 20000 certification for any organization is a standard service management system. ISO20000 can assist organisation in benchmarking its IT service management, improving its services, demonstrating an ability to meet customer requirements and creating a framework for an independent assessment
The standard provides a framework of requirements for organizations to:
" Develop an IT service management plan that clearly defines objectives and targets
" Define service delivery requirements
" Clarify roles and responsibilities
" Regularly review how effectively IT services are performing
" Identify opportunities for improvement
Author Bio:
My name is John, I have written many articles and blogs about IT services management system.Recently i have written blog on importance of ISO 20000 Certification for IT organization.
About the Author
John Villiers has published many articles regarding ISO Certification. John has rich experience as a online publisher and prepared various Certification documents as per ISO guideline since large amount of years in his professional career.
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