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First Step First-placement consultancy

Author: Bhaskar Babu
by Bhaskar Babu
Posted: May 30, 2017

Contact: +91-8886699874

http://www.firststepfirst.co.in

First Step First a Leader in Manpower Recruitment Industry provides End-to-End Recruitment Solutions for all varieties of Industries. Our organisation is backed up by a team of vibrant youngsters full of zest and driven by the urge to succeed and be the best. The Success story of our organisation relies on its qualitative approach and industries best practices. Our dedication and enthusiasm that has helped us achieve so much within a short span of time and have a strong clientele to our credit. Training is teaching, or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. Recruitment consultants are responsible for attracting candidates and matching them to temporary or permanent positions with client companies.

Employment, recruitment, or placement specialists/recruiters are in charge of finding and placing effective job candidates within their organization according to the projects' and teams' requirements.

B2B’s tend to deal with a hundred to a few thousand customers. Each transaction can amount to thousands of dollars in business. Unlike B2C’s, if a B2B company loses a customer it can impact the company’s entire year or worse. Customer service plays an even more important role in keeping these customers happy and loyal to your B2B business. Additionally, many of the customers for B2B’s are consolidating or becoming more concentrated because of mergers. After a merger, customer service better be the reason your company is chosen to continue as the vendor of choice.

You may have served some of your customers for years. That’s great, but are you taking them for granted? Say a long-term customer has a bad experience but lets it slide once or twice and doesn’t say anything. The next time they have a bad experience the customer goes directly to the competition without a real explanation. B2B companies always have to be aware of what’s happening in each of their customer relationships. Complacency is your worst enemy.

For any company, the more information and actionable data the better. Unlike B2C, B2B customer support has to see the customer as a whole picture. Seeing all the customer’s needs, issues, and concerns helps you maintain a complete connection. Having this data allows B2B support teams to see trends or catch bad habits and fix them before they become significant issues.

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Author: Bhaskar Babu

Bhaskar Babu

Member since: May 29, 2017
Published articles: 1

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