OSS BSS System and Platform Market Analysis, Share, Trends and Forecast by 2024

The global operation support system (OSS) and business support system (BSS) system and platform market is highly fragmented in nature. In 2015, the top five players accounted for around 40% share in the market. Some such leading players are Amdocs Ltd., Telefonaktiebolaget LM Ericsson, Accenture Plc, Hewlett-Packard Company, and Nokia Siemens. In order to grow their shares further in the market, they are now focusing expanding their footprints in the emerging economies with high growth potential.

The competition in the global OSS BSS system and platform market is intense on account of low barriers to entry. In order to steal a march over their competitors in such a competitive environment, most companies are leveraging long-term alliances with MNOs. They are also providing comprehensive OSS and BSS solutions along with service delivery platforms to gain a competitive edge over their counterparts.

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A report by Transparency Market Research forecasts the global OSS BSS system and platform market to expand at a steady 10.5% CAGR during the period between 2016 and 2024. Rising at this rate, the market which was worth US$29.11 bn in 2015, will likely attain a value of US$70.97 bn by 2024-end.

In the market for OSS, the service assurance segment is slated to account for maximum market share in the near future on the back of increasing demand for high-speed connectivity in Europe and North America. In the BSS market, on the other hand, the revenue management segment is slated to clock maximum growth in the upcoming years on account of the decreasing average revenue per user (ARPU) and rising investments in communication infrastructures in most developing countries.

From a geographical standpoint, North America is a dominant region in the global OSS BSS system and platform market. It accounted for almost one-third of the revenue in the overall market in 2015. The market in North America is buoyed by the increasing number of telecom providers and mobile network operators.

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Rising Uptake of Convergent Billing Systems Generates Demand

A burgeoning and highly competitive telecommunications sector has led to providers of communication service providing services such as data, voice, video, multimedia, internet, and mobile commerce. Customers mostly avail these services from the same operator and want those to be bundled in a single invoice. Convergent billing offers customers a cohesive view of all prepaid and postpaid services availed. "OSS/BSS plays a crucial role in the creation of a convergent billing system and the growing demand for convergent billing stokes demand the global market," states the lead TMR analyst.

Launch of NGOSS Framework to Help Tackle Accuracy and Security Challenges

At present, legacy OSS BSS systems and platforms are faced with numerous challenges that is posing a hindrance to their market. Some such issues are protracted process cycles, rising security issues, and low data accuracy. To do away with such hindrances, the TM Forum has launched the New Generation Operations System (NGOSS), renamed as TM Forum Frameworx that offers guidance for stakeholders namely service providers, equipment providers, and system integrators. This initiative is expected to open up new opportunities for companies operating in the global market for OSS BSS system and platform.

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Transparency Market Research (Tmr) is a market intelligence company, providing global business information reports and services.