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Top 3 Problems Faced with FaceTime and Solutions After iOS 11/10 Update

Author: Ummed Khan
by Ummed Khan
Posted: Jun 25, 2018

You are having some problems with FaceTime after iOS 11/10 update? Do not worry, this article gives you several solutions to solve these problems.

FaceTime is an amazing app. With the installation of FaceTime, you can quickly have a free video or audio chat with any other Apple owner. But what do you do when Apple FaceTime is waiting for activation, FaceTime does not work, or a connection error to FaceTime after updating to 11/10? The following article will show you the solutions to these problems, follow us!

Problems 1. Can not activate FaceTime after iOS 11/10

This is a common problem due to a date and time error, or an invalid mobile, or Wi-Fi connection. After the iOS 10 update, most users always receive the following message: " FaceTime pending activation "as well as" An error occurred during activation ". To resolve the problem, follow these steps:

  • Check the settings of your device: Check the date and time settings in Settings> General> Date and time; Check that the Wi-Fi and the cellular connection are valid and activated; Check if your Apple ID is valid.
  • Disable and restart FaceTime: Go to Settings> FaceTime, and deactivate FaceTime> Reactivate FaceTime.
  • If the problem persists, turn off your iPhone and turn it back on.

Problems 2. FaceTime does not work

Can not make or receive FaceTime calls after iOS 10 update? But what do you do when Apple FaceTime does not work on your iPhone iPad? We propose several solutions:

  • Update both devices: Check if the software on all your Mac OS X and iOS devices are up to date. A recent update will correct this problem.
  • Check that FaceTime is on: Settings> FaceTime> Activate the FaceTime button.
  • Check if FaceTime is stuck on Waiting for Activation: If any of your devices are hanging on waiting for activation, disable and re-enable FaceTime.
  • Check the date and time: On your iOS device, tap Settings> General> Date & Time to check if the time zone is correct.
  • Check your Wi-Fi and cellular connection: If FaceTime does not work, check the Internet connection on all devices by clicking Settings> Wi-Fi or cellular data.
  • Check phone numbers: Make sure your correct phone number and Apple ID is listed under "You are reachable by FaceTime at". If not, tap Add Address.
  • Check your blocked list: Go to Settings> FaceTime> Blocked Numbers to check if you are adding someone to this list.
  • Finding a Missing FaceTime App: In some countries, FaceTime is not installed by default. So, check the region of your purchase device.
  • Restart all your devices: Press and hold the Power / Standby button until the red cursor appears> Power off> Press the Power button again to restart.

Problems 3. FaceTime connection error

An error appears when trying to activate FaceTime? Or are you stuck on "Connection in progress..."? Follow the solutions below to fix the problem.

  • Check if your Apple ID is in standard email format: If your Apple ID is not in standard email format, correct it or create a new Apple ID.
  • Change your DNS settings: Settings> Wi-Fi> Tap the "i" button to the right of the router name> Scroll to DNS and type the numbers, then enter 8.8.8.8 or or 8.8.4.4.

Tip: If the problem persists, you can downgrade your device from iOS 11 to iOS 10. If Mac / iPhone / ipad constantly asks you the password of FaceTime, you can follow this guide that offers the best solution.

Conclusion

Once you try these tips, you can solve your problem. If you have another method, share in the Comments section. Share this article on Facebook or Twitter if you find it useful!

About the Author

Hi everyone I love Search Engine Optimization very much because the promotion of a website is very necessary for revenue generation and enhancement of the traffic on the site. I have more then 3.5 year experience in Digital Marketing, Including inter

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Author: Ummed Khan

Ummed Khan

Member since: Mar 12, 2014
Published articles: 27

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