5 Important Considerations for Choosing a POS Software Development Company

At first glance, universities look like a good supplier for your POS system development. They continue to pump out IT grads at unprecedented rates. As soon as freelancers gain a little experience, they want to promote themselves as great experts. You can find many developers, who will tell you they can develop your POS system for a low price. Trust them or not?

For you, servicing the hospitality or retail industries, you need to look deeper than the surface, to ensure that the POS software development company you choose can and will deliver successful results.

Is point-of-sale the company’s primary business?

The large number of businesses, which use a POS system, attracts many software development companies, so you can get plenty of bid submissions in response to your RFP.

You want to work with a development company that can come in from day one and get to work on your software. When you engage a true POS partner, every software engineer they employ focuses on solving the types of issues you encounter.

The point of sale software provider needs to have sufficient experience to understand your industry and business, and should recommend necessary features to be developed. In addition, the right software company becomes a consultant for all of your retail, hospitality processes.

How long in business

The software development company you plan to choose needs to have an established and steady track record in creating point of sale solutions for clients over several years.

At first, you’ll invest hours to train their software engineers about the uniqueness of your business. When you engage the same development company for the second and subsequent times, you secure your investment. To utilize the company only once relegates the investment to expense.

According to US government statistics, most business failures occur within the first five years. To ensure service for your software into the future, award the contract to a software company with proven longevity.

Customer Centered

Every POS software development company requires a good level of customer service to address development issues, post-implementation service, and offer helpful advice.

Your vendor's customer service will make or break the relationship. But, until you begin working with your POS software development partner, you never truly know how they will treat you.

But there are clues to be on the alert for during your initial investigation.

Review your prospective vendor's social media footprint,

• What do people say about them?
• How does the company respond to comments?
• What helpful advice do they provide?

"You can tell a lot about a person from the company they keep." This old proverb is just as true about companies as it is about people. Check the companies’ website for a list of businesses they have provided service to. You want to see industry leaders and good reputations in their client list. Ask for references to be supplied with their bidding proposals.

The best indicator of customer service will come from testimonials and case studies of satisfied clients.

On the developer's website can you find the "Contact Us" link from any page you view? Companies with good customer support encourage clients to contact them and provide multiple paths of communications.

You don't require a software development company to hold your hand, but you do need one that will respond to your issues and questions in a reasonable time.

Technical Competence

Hardware and software technology continually advances and the tools the developer employs must match that pace.

Intel co-founder Gordon E. Moore described in a 1965 paper about the trend that microcomputer transistor density will double about every 2 years. 50 years later that trend continues.

Point of sale software development is all about high technology.

• In a research paper, Accenture notes "Mobile and Web-savvy customers expect retailers to keep pace with emerging technology trends."
• Panasonic claims "new POS workstations break new ground".

Your POS software development company needs to keep up with current technology trends, to provide you a POS system that gives you a competitive advantage on the market. While you might not want a bleeding edge technology with unproven results, you do want to be in the forefront.

Documented Development Process

POS software can be written by almost any IT grads, but only the best point of sale software development companies can deliver your POS system on time, on budget, and with the features you require. Companies that have defined standards for software development successfully finish all projects.

With current Agile and Rapid Application Development methodologies no steps will be missed during development of your point of sale software. You need to understand, how the developer manages each stage of the development cycle:

• system architecture,
• system design,
• code development,
• quality assurance,
• and system implementation.

A software development company that follows an Agile or RAD process exhibits an organized and logical approach to the software development.

Summary

Without a qualified POS development company, your POS software project risks missed deadline, budget overrun, or receiving an unreliable, unserviceable code. Take time to analyze before you engage any software development company to ensure it have the competency to complete successfully your project.

YumaPOS has been offering Point of Sale software solutions for over 10 years. During this time, the company has gained significant experience and developed the technological expertise necessary to develop complex POS systems for Retail and Hospitality industries.

http://www.yumapos.com

Professional Pos software solutions By YumaPos http://www.yumapos.com