Easy Way To Troubleshoot AOL Desktop Stopped Working Problem.

If you are an America Online (AOL) user, you must know about AOL Desktop. But for other’s let me give the basic information about AOL desktop.

Well, AOL desktop is Desktop software tool, that is integrated with all service offered by aol like- mail, browser, chat etc. in words we can say, aol desktop is a central or all in one tool for accessing all email and other aol services.

Before a year ago, aol desktop was a free tool. But now, the company has launched gold version of AOL desktop. But this version can be used by premium customers only.

There is no doubt; AOL desktop is making our job really easy. But being a software tool, it is also creating some problems for users. Most of the time, people face, aol desktop stopped working problem.

This problem usually comes due to compatibility issue and some other basic issues. So if you are going through the same problem. Do not worry, read this article properly and get the solution to your problem.

Check the software update- most of the time; we have found this issue, just because the software needs an update.

If you are using an outdated version of AOL desktop software, this may be the reason behind AOL desktop not working. So I will suggest you, check for software update first. If you can find any update. You need to go ahead and update it.

Restart AOL Desktop - If you are using the latest version of AOL desktop software, but each time, when you are trying to open it. It is not working. That means, your AOL desktop software is hanging, so I will suggest you close the AOL desktop process from the taskbar and then reopen it.

You may follow the instruction given below to stop process from taskbar in windows computer-

• Press windows + R key together to open the run box.
• Type TASKMGR in the box and press ok button.
• Click on Process from the tab and click on aol desktop.
• After selecting aol desktop, you need to click on end process.

Now you need to reopen AOL desktop software. I hope this will start working now. Somehow if it is still not working, you need to visit AOL desktop not responding to brief information

Check Internet Connection- Sometimes, it might stop working because of internet connection. So make sure you are getting internet on your computer. Also disable the proxy settings, firewall and antivirus software for a while.

If you are getting internet on your computer, but AOL desktop is saying no internet connection issue. it might be the issue related to DNS server. So I will suggest you replace the DNS IP address with following IP addresses.

Primary DNS address- 8.8.8.8

Secondary DNS address- 8.8.4.4

After changing the DNS settings, you need to reboot your computer once and then try to open the run AOL Desktop again.

Uninstall & reinstall the software-

If Above steps are not working for AOL desktop, I will suggest you uninstall the current version of AOL desktop software from your computer.

After that, you need to download the latest version of AOL desktop software from AOL official site and reinstall it. Once you will install it. I am sure this will start working fine.

I am a IT blogger, helping people to fix all kind of issues related to computers, internet and other stuff. so whenever users have any kind of issues. they can simply visit our website and find help for their problem.