E-commerce Shipping Mistakes to Avoid

Mistakes are inevitable in an e-Commerce business, they are bound to happen. While some of them are minor ones which don’t really affect your business in a big way, there are some major ones that can damage your business big time. These major mistakes can cost you a big fortune and can be reason behind the loss of your businesses. That’s why it is very important for you to learn from your mistakes and repeat them from time to time.

Shipping is one of the most important processes in e-Commerce Business which not only leaves your customers satisfied but also helps you in maintaining a good relation with your customers. Sometimes there are few shipping mistakes that leave bad impressions of you on your users.

Here are a list of shipping mistakes you should avoid in order to grow your e-Commerce Business.

Delivering Wrong Products- We keep hearing about how some customers got different product delivered while they paid for different products. Delivering wrong products is a way of making sure that you won’t be seeing that same customer in near future. It also costs you double since it is highly likely that the customer will return the product.

Damaged Package- A package may get damaged while shipping and there is nothing you can do about it once it is out for delivery. But this leaves a very bad impression of yours on the customer and may hamper your relationship with the customer. You should make sure that the packaging of the product has been done in a breakfree material.

Delivering package to Wrong Address- Although a package being delivered to a different address is not a common mistake and does not happen often, but it may cost you more money and you can lose more time if the mistake happens. Many a times it happens because the seller does not verify the address of the customer or the customer provides the wrong address intentionally or unintentionally.

Wrong Product Detail- As the shipping cost that you charge your customers depends on various parameters like weight or size of the product, if they get the product with wrong specification than the one they were charged for, he may get angry or refuse to accept the product or in worst case he may stop shopping from your website.

If you pay close attention during the entire shipping process and avoid these common mistakes, then your business will definitely grow and you will get profits from your business.

e-Definers Technology is an e-Commerce Website Development company in Delhi providing e-commerce website designing and development solutions to various industries. Being a preferred and trusted e-commerce website development company, we develops websites with a user friendly interface and attractive look and easy navigation. Work with eCommerce Experts. With 400+ clients, we specialize in professional custom Ecommerce Website Design and website development solutions for small or large companies.

Rajeev is a Seo cum writer, who is writing on Seo and explaining the benefits for businesses, where he serves his skills to help their client to get benefit.