Kindle Screen Gets Frozen? Fix out this problem.

The display doesn’t need any power when a person is reading the book. The only time the battery power is consumed is when the user decides to change the contents of the screen. If the user wants to see a previous photo, then no power will be consumed. There are many advantages of this amazing technology, but there is one issue as well, which is now coming to the fore, despite a highly reliable Amazon Kindle Support. The issue of frozen Kindle screen. Since the power is not consumed by the battery, the battery will appear to have gone flat on a particular screen. So, if you are facing this issue, but not quite sure if the battery is flat or there is genuinely a screen issue in the Kindle, you have to do a certain test.

You will be requiring the below-mentioned things in order to conduct this test. You can call at Amazon Kindle customer service number in case you come across any issue in any of the steps.

The battery charger that you’ve got with the Kindle device.

1. You have to plug your Kindle device into the battery charger and leave it charging for 5-10 minutes. The display of the device is going to remain active despite the flat battery. This will indicate you that the power is available, so the screen is only acting up due to that e-ink display.
2. Now, you have to turn on the device by sliding the power button to the right side. You will see the green light, which means the power is on and then, the display is going to reset if the device is active. If you find any problem in this step, then log onto Kindle Com Support for better assistance.
3. You need to press and hold the power button of the device in the ON position for 15-20 seconds, so that hard reset is performed. This is done when the charging is not resolving the issue of the frozen screen. You have to wait until the Kindle is reset and the rebooting process is completed.

4. If the hard reset didn’t fix the issue of frozen screen, then it’s time to get in touch with Amazon Kindle support, which you can do by either going to ‘Manage your Kindle’ page or by logging onto www Kindle com support website.

The frozen screen issue on Kindle doesn’t happen too often, but if you are facing it, then do try to do anything on your own, but take Kindle help instead. They will be able to provide you with the best assistance.