Online Doctor Appointment Booking - It’s Safe & Secure!

The advent of smartphones and other internet devices have changed the outlook of customers as a whole. The online portal gives you the option to choose from thousands. You don’t feel restricted. Be it clothes, gadgets, holidays, food, the list is endless. The newest industry to make its entry felt in the digital platform is healthcare and wellness sector.

India has embraced the online healthcare platform with open arms. As much popular as it is in the urban areas, there are still few people who have not adapted to the seamlessness of online healthcare apps and portal. They still follow the old conventional method of booking doctors online and visiting clinics, canceling appointment, re-appointment and re-visiting. And on goes the drill. They don’t mind putting up with the inconvenience.

When asked why people still prefer the conventional doctor appointment and clinical visits, comes the answer that they do not feel safe and secure in terms of doctor authenticity or payment. They mostly prefer going to their known family physicians and making payment through cash.

Just like online shopping, online travel or dine-out booking; online doctor appointment booking is absolutely safe and secure.

Customer security and trust is the top priority of every online healthcare portal: For any online platform to be successful, the most important aspect to be kept in mind is customer trust. Customers are usually in doubt if the doctors listed in the website are reliable or not. But before getting doctors on board, the said healthcare provider runs a stringent of the verification process to make sure that the doctors are well-certified so that the patients feel safe discussing their medical issues and they have complete trust in the treatment provided.

Secure payment options: Online health portals offer a myriad of payment options to their customers. Cash or online payment, you can pay your doctor as your convenience. Your bank details in case of online payment is kept completely safe and confidential with no external intervention not even by the healthcare provider platform.

Transparency: No hidden costs, no hidden information. Keeping in mind patient satisfaction, these online healthcare provider portals work towards providing the most transparent and reliable platforms. With every doctor listed on board, comes a string of medical qualifications, specializations and authentic patient reviews that enable users to make the best decision of choosing their respective medical professionals. Also, the fees listed alongside the doctors is the final amount with no extra hidden charges whatsoever.

Patient Data Security: A patient’s medical data is his/her personal health records and it is the sole responsibility of online healthcare organisations to safeguard patient information properly. It is an easy option for patients to maintain their medical records in the cloud and access them from anywhere in the world but they fear medical breach of their personal data. However, there is nothing to be worried about as technically robust softwares are put to action to maintain the EHRs and EMRs of patients associated with the healthcare platform.

Accredited diagnostic labs: A diagnostic test is the most important before starting a proper medical treatment. Therefore getting the proper test results is always a concern. Patients are also concerned about finding the diagnostic centre that will have certified phlebotomists and technicians to take care of them. The online healthcare platforms do take care of these. They are tied up with accredited diagnostic centres and certified phlebotomists for sample collections. Again, consumers can feel perfectly safe and secure that their health is in right hands.

Online doctor appointment is completely safe and secure contrary to what users think as breach of their medical records or concern with the confidentiality of their payment details and electronic medical records. Online doctor booking apps gives access to patients to find the best doctors from anywhere in the world that is reliable and convenient.

Give online doctor appointment booking a try and the convenience and seamlessness will never allow you to go back to conventional telephonic or in-person clinical appointments.

Priyanka Singha is an ardent reader and a passionate writer, She keeps herself updated with the trending technology in healthcare industry through magazines and online journals.