The Story of PAAVAA

There are some things you don't know you want until you find yourself urgently needing them.

That's what happened to Bill, one of the "founding fathers" of Paavaa : In Dubai, finding service providers like carpet cleaner and movers weren't things that he needed to worry much about, because years of living there helped him form relationships that brought on recommended help and tried-and-tested suggestions and solutions from friends.

But after he moved from Dubai to Calgary with his family, he found the task to be rather challenging when you're in an unfamiliar territory, and you don't have friends to rely on for help.

Bill knew that he must turn to the most powerful tool have today to clear his headaches and get the help he needed Google. He started searching and quickly realized that it is a very demanding mission to find relevant, affordable, local service providers online. Swamped with advertisement-laden results and a plethora of Calgary-based service providers' numbers that he had to go through, he felt that the task at hand shouldn't be this grueling.

Tough to Look For, Hard to Find

A difficult task, at best, Bill thought of how difficult, it must be for relevant and ready service-providers to reach people in need, as well. In a city with more than 1 million people, how can a person in need find help, and how could available help find customers?

That was the exact moment when the idea popped into Bill's mind - if both customers and service-providers are facing issues getting help and getting noticed, why not create something that will alleviate their pains, and benefit both simultaneously?

A straightforward app, through which people could ask or offer services in real-time, was almost an obvious solution, but one that was both simple and effective. If someone wanted to find cleaners, movers or handymen, this tool would save them the time of having to sift through search-engine chaos, calling suggested providers one-by-one, and probably missing out on the best services and deals because they lack the means to be placed on top of these searches.

Then and there, the idea of PAAVAA was conceived.

The Application Generation

We, the children of the 21st century, love using apps because the services and utilities they bring are within hand's reach, affordable- if not free, and have emerged as the popular choice for easily completing a multitude of tasks (from chatting to dating to getting around town).

Bill thought why not then create an app that puts customer requests right in front of service providers, without waiting on hold, or dealing with automated phone systems, or having to negotiate prices and options on the phone. A Calgary-based electrician will be able to hear your roar right away and will be there to fix the TV before the big game, bringing you real-time help in times of urgency, and only with a few taps.

We need to call or search vigorously online to learn about and get the services we need when we need them. And we shouldn't need to spend so much time negotiating prices, getting quotes, or waiting for a provider to call back. Customers want to pick the best terms and solutions for their problems, whether that be the lowest price, the fastest time, the best-rated provider, or a combination of those things.

With a system that provides quick service-solutions, with customer reviews and prices specific to their requests, Bill thought it could provide meaningful and genuine value to the entire community.

Going digital brought on additional requirements to the age of customer service, but it opened new avenues to dealing with them that require some boldness and ingenuity. Once we accept this, we will begin to understand that the digital age allows us to be creative.

Technology is providing us with help when we need it, and with facilitated, yet affordable, means of connecting, when we want to grow, giving us a real sense of freedom, comfort, and long-term business growth. PAAVAA exists as a servant to the times, a tool for the ambitious and hopefully, a facilitative mean to many ends for people.

Source: https://paavaa.com/the-story-of-paavaa/

Paavaa can help complete regular daily tasks, and connect customers with small-to-medium sized local service providers.