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How To Troubleshoot Hotmail Sign In Problems?
Posted: Jun 19, 2018
The people reading this would not deny to the fact that Hotmail is a very efficient email service which is highly used over the world. It is specifically designed to give a perfect approach to the users for enjoying the privilege of high security and advanced feature. But sometimes user faces Hotmail sign in problems
- the page refuses to load on the system, and it simply cannot be opened in a browser window. Therefore, in situations like these, the user is in a dilemma that what they should do. Hence, here are some of the solutions which the user can follow while fixing the sign in problem in Hotmail.
Reasons why Hotmail sign-in problem occurs
- Server issue
- Invalid username or password
- Malware issue
- Cache memory and cookies
- Security issue
Troubleshooting Hotmail sign-in issues
If the user is unable to sign into the Hotmail account, then they can follow the following solutions to help themselves while they face problems in there Hotmail:
Server issue
- Before the user starts troubleshooting the Hotmail account sign in difficulty, the user should verify the server status and make sure that outlook server is not down.
- If outlook server is down in the area, then it is suggested for the user to wait for a while. Once the server is up and working right, the user would automatically get rid of the sign-in issue.
Invalid username and password
Many times Hotmail would not permit users to sign into their email account if they are typing wrong username or password or give incorrect username and password message in revert.
- If the user is getting the same message on Hotmail sign in page.
- That it implies that the user is typing the incorrect password for the email account. So if the user needs to go ahead and reset the Hotmail password, then it should be done.
- After resetting the password, the user should try to log in to the Hotmail again.
- For resetting the Hotmail account password, the user should have access to at least one recovery option.
Malware issue
- Accessing Hotmail, as well as many other sites, can be affected by the account in many different ways by both viruses and malware. Thus it's essential that the user runs updated virus scan and spyware scan.
- One of the typical targets of viruses is the "hosts" file. It is normally located in section "C:\Windows\System32\Drivers\etc," It is possible that the file has most convincing been altered by malware. The harmless thing to do is that the user can rename the file to something else.
Cache memory and cookies
- Verify that the cookies are enabled. Hotmail demands that cookies should be allowed to get past the issue.
- Clean the cookies. Go to privacy option in the browser system and tap on default link.
- In the situation, if an existing cookie is causing an issue. The user can go to Tools and then visit internet options general followed by pressing delete Cookies.
- Clear the cache, in case a cached page is not being suitably refreshed.
- Go to tools, internet options general, and tap delete files. Verify that the user taps on the option "delete all offline content before clicking ok."
Security issues
- If the Hotmail server finds any suspicious activity or spamming activity from the account, then the chances are that it might temporarily block the account for a while.
- Usually, this occurs, when the user tries to login through an unrecognized browser or IP address. In that situation, the user has to verify the deed for that account.
- After verifying the account ownership, the user has to get rid of Hotmail sign in issue.
If the user is not able to login into their Hotmail account and requires a much detailed version of the solution, then they can contact Hotmail support services. It is a 24/7 line which helps users at any particular time.
About the Author
Victoria is a professional writer and has experience in writing the hardware, social media, security software, internet, Web technology related articles and blogs. Additionally, she also keeps on updating its users with the latest informations.
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