ISDN Or VoIP Systems? Which Should I Choose

ISDN Or VoIP SYSTEMS

This is a common question within the telecoms industry, do you go with traditional solutions i.e. (Integrated Service Digital Network) or does your business choose a VoIP solution (Voice Over Internet Protocol). We would suggest reviewing your business telephone systems every 5 years.

ISDN Vs VoIP SYSTEMS Factors Traditional ISDN New VoIP Solutions Costs With ISDN telephony, there is always going to be high rental costs for equipment. VoIP tends to have low rental costs for telephony equipment. Faults In some cases ISDN telephony faults can take up to 72 hours to repair. With VoIP telephony it can take up to 10 hours to fix the faults. Numbering In some cases your business can be limited to 4-7 local numbers. VoIP has no limits, you can incorporate as many or as little as you want. ISDN –

ISDN is very traditional when it comes to phone lines, it is the digital correspondence to VoIP. ISDN tends to use around 64 kilobytes of data per second where voice is concerned.

VoIP-

VoIP refers to (Voice Over Internet Protocol), this telephony solution is IP based and hence we use the term VoIP. There is no need for line rental as all calls are routed over broadband, however with VoIP you must have a stable resilient connection we would suggest either FTTC OR EFM.

Benefits & Drawbacks Of ISDN Telephony Solutions

ISDN has a strong track record, it is extremely traditional, it has been proven to have a reliable quality of service when it comes to voice calls.

ISDN is very flexible, it can be incorporated within old or new state of the art telephony systems.

• With ISDN there is sometimes limited options to keep your inbound and outbound calls in service, if for example your system is unavailable.
• One of the most common limitations of ISDN tends to be around the limited options for phone numbers, as they must be geographical.
• ISDN solutions do not allow your company to expand along side your telephony, you will need to incorporate new solutions for new users.

Benefits & Drawbacks Of VoIP Telephony Solutions

VoIP solutions can be very flexible when it comes to cost saving, even if your business is looking to expand or move to a new office.

When it comes to VoIP all you need is a single network for both voice and data.

VoIP can be very flexible when it comes to re-routing calls, or for example home working solutions.

• With VoIP, the voice quality can be 100% reliant on your businesses quality of broadband.
• Investments into VoIP may require your business to upgrade your older phone system or buy in a new system. Why bot view our VoIP phone buying guide.

What Should I Choose? ISDN Or VoIP?

We have briefly compared the above telephony solutions VoIP & ISDN. Now logically speaking all businesses should be moving to VoIP, unfortunately however this is not the situation. The key factor to remember here is, VoIP 100% relies on your broadband efficiency, and for effective implementation your broadband needs to be functioning sufficiently and resilient. Also bear in mind that there is a lack of sufficient hot spots for businesses in the UK, which in-turn hinders some businesses from considering VoIP & SIP solutions. Your telephone systems are crucial, make sure you pick the right solution for your business.

Final Thoughts

We conclude that choosing between ISDN or VoIP will be dependent on your broadband connection. You could opt for the best of both if your business needed. Here at Best 4 Business Communications, we offer both ISDN & VoIP solutions.

This was produced by a business telephone systems expert for help with telephone systems contact me!