How to Verify & Troubleshoot Arlo Base Station Offline Issue?

Arlo cameras come along with various accessories that help it to work smoothly. Among several accessories of Arlo wire-free cameras, the Base station has its great significance. The base station connects wire-free cameras to the internet through home router provide long-range connectivity & best battery life for cameras. USB local storage, smart siren & upgrade options are major features of base stations which make it more efficient in user’s point of view. Here in this article, we are going to discuss the normal situation when Arlo goes offline and how to troubleshoot it?

If you want to determine whether a base station is online, you need to check internet LED on the front of a base station.

• If LED is solid green, it means the base station is connected to the internet
• If LED is amber then base station isn’t connected to the internet

In case you see an amber light, it means the base station is offline (isn’t connected to the internet). If you see any error message showing base station is offline, you can take help accordingly making a call at Arlo Security Camera Phone Number, however, troubleshooting steps to Arlo base station offline issue are discussed below:

• If you’re not at the same location as Arlo base station, you should sign in to Arlo account visiting official arlo site and verify whether base station is connected to the internet.
• If instead of video feed you see error message showing base station is offline, it also means your base station isn’t connected to the internet.

Troubleshooting Steps to Overcome Base Station Offline Issue in Arlo:

1. Check Ethernet Cable
2. Check Power adapter
3. Connect internet from other devices i.e. directly connected to a router
4. Unplug power adapter & reconnect it to the outlet after waiting for a minute. In doing so, the led light turns solid green, it means the base station is connected to the internet, otherwise continue further troubleshooting steps if led is amber.
5. Check DHCP settings & client list of your router
6. Go to security settings of firmware & router for ensuring that no changes were made after previous successful connection.
7. Make sure 443 and 80 are open on the router
8. Go for factory reset option.

Hope, trying above-mentioned steps to troubleshoot base station will help you to fix Arlo station base station issues efficiently. It’s very important to arlo base station keep working, for better Arlo Security at your premises, therefore be wise to know significant troubleshooting steps for your arlo base station. An expert help is also recommended if you want to get the most benefits from your security camera and other arlo devices.

Summary:

The base station is an important accessory used as a medium to connect arlo cameras to wifi. Reading this article, you will get to know significant ways to troubleshoot arlo base station offline issues.

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If you want to know about any kind of camera configuration, then you are free to take help from customer care executives dialing Arlo camera customer support number.