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How to Fix Strava Live Segments Issues on Garmin 520?

Author: Tuwa Michael
by Tuwa Michael
Posted: Oct 19, 2018
garmin connect

The Garmin 520 device shows live segments from the fitness app Strava that let the users know their ride time and route covered. The live segment tracking is a useful feature for the cyclists because when they’re about to start a ride, live segment feature shows up your real-time performance on Garmin 520 device screen.

If you are an avid cyclist, then Garmin 520 cycling device and Strava fitness app can be the perfect choice for you. But, it is possible that the device & app may collapse in between or fails to show you live segments for your journey.

Here is, How to fix the issue?

You can start with deleting and reinstalling Garmin Connect on your iPhone. If you don't know how to delete Strava app on your iPhone, then try these steps:

Step 1Tap and hold on the Garmin Connect until it starts ‘wiggling’.

Step 2Tap on the option ‘x’ when it asks you to delete or keep your data from the app and select yes.

Step 3Next, you have to go to the App Store.

Step 4Search for the Garmin Connect and download it again.

Step 5Reauthorize your Garmin Connect to access the Apple iPhone "Health Data" once you sign in back again.

This is the best solution that will definitely work for you, you only need to sign in and out of your Garmin Connect account, re-linking Strava, and done.

If still, the problem persists on your Garmin 520, then try deleting and reinstalling the Garmin Connect app to fix the issue. Or take some help from Garmin Support for solving the issue.

Here is the list of Garmin devices that support Strava Live segments, so if you have any one of the units mentioned below, try with the suggested troubleshooting steps from the above:

Garmin Fenix 5sGarmin Fenix 5xGarmin Fenix 5Garmin Forerunner 735XTGarmin Forerunner 935Garmin Edge 510Garmin Edge 520Garmin Edge 810Garmin Edge 820Garmin Edge 1000

If you're a using Strava live segments for the first time, then it's important that you learn how to setup Strava account on your Garmin device. So, let’s start with the steps.

Step 1First, you need to start by linking your "Strava Account" to "Garmin Connect" by visiting www.strava.com/athlete/segments/starred and click on "Connect" with your account.

Step 2In the next step, you need to select segments within Strava, do this by visiting a segment and by tapping on the star icon.

Step 3After you've starred your segments, simply sync them to your Garmin device. Also, make sure your Garmin device is syncing only with Strava segments and not any other Garmin segments.

Step 4For syncing your Garmin device with Strave segments, install Garmin Connect on your iPhone, and go to the ‘More’ tab given in the bottom right corner, and press on ‘Segments’.

Step 5To make any changes, simply tap on the menu section given in the top right corner and start using Strava live segments on your Garmin device.

Note: There are 20 to 30 popular segments available on Strava app from your area that can be used on your device. You can choose popular segments from the starred segments page - https://www.strava.com/login. If you have any query regarding this, simply call for help on Garmin customer service number

So, all these are some of the simple solutions to fix Strava Live Segments problem on Garmin 520, and how to set up live segment app on Garmin Connect account.

About the Author

I am a tech support consultant which deals with various types of technical issues and their solutions.

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Author: Tuwa Michael

Tuwa Michael

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United States

Member since: Sep 03, 2018
Total live articles: 10

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