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Boost productivity via Automotive IT Solutions
Posted: May 06, 2014
In today's business world, doing more with less is the ultimate success mantra. The globally increasing strength of automobiles has paved way for a sudden hike in the count of people who're looking for top-notch automotive repair shops. Quite similar to the growing trend of using mobile devices for performing every simple or complex task, even the automobile industry has undergone a brand new revolution. Well, with the inception of Automotive IT Solutions, it has become easier for the automotive store owners to inspect, report and prepare estimates regarding their business. In this article, I've elaborated on this ways of boosting productivity through automation of business operations.
Technicians can do a lot more with automotive software solutions
Gone are the days when automobile technicians used to spend a whole lot of time and effort on writing out lengthy repair orders, estimates and inspection reports. With the growing advancements in the field of Information Technology, these technicians are able to perform multiple tasks without compromising on the way vehicles are repaired and serviced. The technicians can simply scan VINs, snap photos and decode license plates as part of their regular schedule of performing multi-point vehicle inspections, repair orders, estimates and much more.
Notifying customers about a complete pre-authorized repair order is simpler with Automotive software solutions
Quite similar to the success of Logistics & Transportation IT Solutions, even the automotive software solutions have been competent in bringing smiles to millions and millions of faces. Now, the car/two-wheeler/three-wheeler technicians find it convenient to notify a customer about a completed pre-authorized repair order. These technicians choose to email or text the customer about the in-depth diagnosis performed for his/her vehicle. As compared to the traditional way of reaching out to the customers via phone, automating the communication process has opened up doors to a decreased customer response time. As per a recent survey, it has been found that customers respond twice as fast when communicated via an email/text. Faster customer responses denote better productivity. In other words, when customers respond instantly to the repair orders, there are less vehicles that are removed from the lift and these vehicles can be put back for servicing after the customer's approval.
Automotive software solutions improve service accuracy and quality
In addition to helping technicians save a considerable amount of time, mobile software solutions for automotive industry have also played a major role in enhancing the vehicle repair and service accuracy and quality. With these software solutions, the technicians have been able to affirm that the VIN letters are not missed or transposed in a careless manner. Mobile software programs have been incredibly helpful in populating forms for customers in order to gather their vehicle's information in a flawless format. With the pros of filling in a digital customer form, the automotive shop advisers can get stress-free about re-writing repair orders or clarifying vehicle information from the customer on a repetitive basis.
Automobile mobile software programs eliminate redundancy in business processes
In addition to cutting down the time and efforts that are involved in gathering information about a vehicle that comes for service or repair, automotive software programs make it easy to eliminate any redundancy that may tend to crop into the business processes. Whether its about maintaining photographs of over thousands of VIN numbers or maintaining records of vehicle conditions, mobile software programs have enabled the technicians to perform all this and much more. Any type of redundancy in terms of customers' records or vehicle's details can lead to unexpected mismanagement issues that may hamper the reputation of the respective automobile company.
Original Resource : http://ow.ly/wwe2V
Peter Milar is a prolific writer, who brings to the table a quantum of knowledge around Web development. Hire developers from Xicom and for more info, visit http://www.xicom.biz/