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All You Need to Know to Become a Quality Assurance Manager

Author: Siom Nashik
by Siom Nashik
Posted: Dec 22, 2018

Quality assurance managers are crucial to a business as they ensure that products meet certain standards of acceptability. They plan, direct or coordinate quality assurance programs, and formulate quality control policies. They also look for ways to improve an organization's efficiency and profitability. If you are conscientious, inquisitive, and committed to excellence, this is a career option that could prove to be very gratifying for you. Enrolling in an MBA in operations management is the first step towards building a career in this domain.

Listed below are some major areas of work a quality assurance manager engages in:

1. Oversee Processes

One of the challenges you can expect as a quality assurance manager is to stay abreast of internal, external, and international rules and regulations relating to manufacturing, selling, and shipping goods. Managers are in charge of preparing and updating quality documentation. This would include industry specific manuals and protocols too.

2. Lead Teams

As a quality assurance manager, you will have to supervise teams of inspectors who conduct detailed assessments of products and their components at different stages of production. Managers recruit and train supervisors, and provide to them documented quality standards that serve as guidelines for their daily operations. You will also select quality inspection tools and software to support the inspection team. In this role you would have the authority to immediately halt the production line in the case that product defects are found.

3. Train Employees

A quality assurance manager is concerned with the productivity and work standards of employees along with production quality requirements. They provide the best training practices. Their work is to make production employees responsible for managing their own quality standards. In support of fostering a culture of quality, managers run awareness and recognition programs. When new products are developed quality assurance managers work in collaboration with the product development team to establish quality standards.

4. Manage Inputs

A company’s quality process is influenced by the suppliers of components and materials. Quality assurance managers work with suppliers to formulate quality standards for goods. This maintains the quality standards of the incoming components and materials, minimizes time and cost involved in inspection, and contributes to the quality of the finished product.

5. Analyze Data

The skills of quantitative measurement are essential for success as a quality assurance manager. Quality assurance managers review statistical data from the production lines to identify quality issues. Your work involves analyzing data and recommending changes to production processes or quality controls to correct the problem. You will also need to analyze records of product returns to identify specific problems or trends over time. This is beneficial to organizations, as continuous quality improvements bring down costs of manufacturing and boost overall product quality.

While you will experience all of the above only when you actually begin working in this role, where you get your education from is crucial for preparing you for the business world. If you are looking for a top MBA college in Nashik you should strongly consider Symbiosis Institute of Operations Management (SIOM). This institute is the only one in India solely dedicated to operations management education. Find out more at https://siom.in

About the Author

Siom nashik I am a Professional Blogger and Content Writer for Siom Nashik.

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Author: Siom Nashik

Siom Nashik

Member since: Oct 18, 2018
Published articles: 7

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