Suspended from Selling on Amazon? Here's What to Do Next

It’s a message that all Amazon sellers fear reading: "Your Amazon.com selling privileges have been removed…you may no longer sell on Amazon.com. We’ve removed your listings from our site."

How will I pay my bills? What if my account is not at all reinstated? If your Amazon Seller account has been suspended, you’ve perhaps spent more than a few hours thinking these questions and searching for solutions.

Appeal the Removal of Your Selling rights

Luckily, Amazon has an appeal process and with the accurate approach, your account may be reinstated promptly enough to avoid major profit losses.

There are four major steps to the Amazon appeal process:

1. Find out the cause for your Amazon suspension;
2. Make a plan of action that outlines the changes you’ve made to avoid the issue from happening again.
3. Add your Plan of action into an appeal letter that addresses the specific issues mentioned in the original suspension email; and

4.Submit your Appeal to Amazon by simply be in touch with seller performance at seller-performance@amazon.com

The most important step of the appeal process is making a plan of action that outlines the particular changes you’ve made that will avoid the issue from happening again. The significance of being comprehensive and taking responsibility for your actions cannot be overstated. It is important that you are careful when creating your appeal letter and that you are polite and professional in all correspondence you have with Amazon.

Let’s take a brief look at the four steps you must take to appeal your suspension from Amazon:

1. Find out the cause for Your Seller Suspension

You may feel like your business and job security are in risk after you’ve just learned that your Amazon Seller account has been suspended. Your instinct might be to respond instantly to get your account reinstated as promptly as probable—but don’t act on impulse. The last thing you desire is for your appeal to be denied, and that’s accurately what will happen if you do not carefully address the specific reasons why you were suspended in the primary place.

There are many causes why an Amazon Seller account might be suspended. Common examples comprise customer service complaints, policy violations, and frequent order issues. Understanding why you were suspended is the initial step in getting your account reinstated. You must be able to find that information in the suspension notification that you obtained from Amazon.

Important Note: If your seller account has been suspended, all of your money from sales will be held for a minimum of 90 days. Amazon will free your funds when you are notified that the suspension has been lifted, unless you are permanently suspended.

2. Make a Plan of Action That outlines the Changes You’ve Made to avoid the Issue from Happening AgainNow that you know the causes for your suspension from Amazon, it’s time to resolve the issue and make a plan of action to avoid similar problems from happening in the future.Your plan must be equal parts comprehensive, brief, and actionable. Here are four tips that will offer your appeal a fighting chance at approval:

• Be Professional: Your plan of action is not a chance to complain or to express your irritation. You must hold yourself completely accountable for the difficulty that caused your suspension. Be brief, use proper grammar, and structure your plan of action so the reviewer can simply extract its main points: the underlying cause of the problem, the improvements you’ve made, and how you will guarantee that the issue will not happen again in the future.

• Confer the basic Cause of the Issue: Recognizing the cause for your Amazon suspension is only half the equation; you also have to examine the flaws or weaknesses of your internal processes that led to your suspension. Do you wait too much time to ship your goods? Do you have a high order defect rate? Are your products inauthentic or fake? Are you using untrustworthy suppliers? The Amazon reviewer will desire to know that you have corrected the basic cause of your suspension.

• Recognize particular Improvements: This is the most important section of your plan. Summarize the steps you’ve taken to resolve the issue, state when you took those steps, and clarify how those actions will avoid similar issues from happening in the future.

• State Any New Regulatory Processes: Just because you’ve addressed the issue that caused your current suspension does not essentially mean that the improvements you’ve made will last. Your account will not be reinstated unless the Amazon reviewer is persuaded that the issue will not happen again. As such, it is an excellent idea to initiate new regulatory processes and clarify them in your plan of action. For example, if your suppliers are providing fake or inauthentic products, think to create a new system of vetting suppliers before you sell their products, and attach a summarize of that system to your appeal letter.

Pro Tip: The more commonly you write to the Amazon Seller Performance team, the further your email will get pushed to the bottom of the queue. It is best practice to wait for an answer. You can notice if the support team has opened your email in the messages inbox on Seller Central.3.Add Your Plan of Action into an Appeal Letter

At this point, you’ve examined the reason of your suspension and created a plan of action to avoid similar issues from happening again. Now it’s time to sketch the appeal letter that you will send to the Amazon Seller Performance team.

Here are some tips to keep in mind when writing your appeal letter:

• Use a proper greeting such as "Dear Amazon Seller Performance Team;"

• Consider to take complete responsibility for the reason of your suspension.

• Add your plan of action and illustrate it so the reviewer can simply extract its major points.

• Mention that you are devoted to provide an outstanding service to Amazon customers and how you will do it—for example, by replying to all feedback and inquiries in less than 24 hours, sending notifications of shipments, and creating a flexible return policy;

• Add your name, phone number, email address, and Amazon Seller Name or ID at the end of the letter; and

• Before you submit your appeal letter, inquire another person to review it and offer feedback.

4.Submit Your Appeal to AmazonGo to the Performance> Performance Notification screen to launch your appeal letter. Otherwise, you can email it to seller-performance@amazon.com.You’ll be on pins and needles after submitting your Amazon appeal. Unhappily, there’s no assurance that your seller account will be reinstated—particularly if you frequently sold restricted products or opened a new Amazon account after your first seller account was suspended.You can and must submit a follow-up appeal if Amazon rejects your first appeal. If your account is finally reinstated, be clear to stick to your plan of action, stay up-to-date on Amazon’s seller policies, and go out of your way to keep your customers glad.

Resource: For more information related to Amazon Services and Amazon Reinstatement, call now +1-844-444-4171 or visit vinteksystem.com