Management

Introduction

Management is a core aspect of any organization as it coordinates and organizes the activities and endeavor of people to achieve the objectives of the organization. The paper reviews several journals on real life management in an attempt to derive core functions of management in a business.

Hiillos, M., (2004).Every situation should have a mixture of empathy and decisive action.

The article uses interviews with managers as a method of analysis in management. The article provides an outline of interviews with interview managers on the strategies they apply when faced with crisis situations particularly those related to the emotional crisis. Through the structure of the interviews, the article shows how the managers handle different situations involving personnel and the emotional handling strategies they apply. The results from the reports vividly reveal that personnel managers engage in emotional labor. The study done in the article discloses the fact that personnel managers have to find ways of handling their emotions especially when dealing with staff. In conclusion, the author of the article outlines five emotion controlling strategies empathy at a distance, mediator guardian of justice, Leila’s couch, active and passive outsourcing and withdrawal. The report reveals that different managers have different tactics of handling emotional situations.

Lessons learnt

I discovered that every organization is full of interactions therefore it is necessary to manage the emotions that come along with different interactions in the organization. I learned that there were many more strategies that managers can apply when dealing with the emotional strategies of the organization. It is clear that emotional intelligence is a critical quality in management regardless of the type of management. I learned that managers should learn to blend in emotions with work so as to provide reasonable commands and deal with situations appropriately. As such every situation should have a mixture of empathy and decisive action.

Carroll, A. B., & Buchholtz, A. K. (1996). Ethics and stakeholder management. Cincinnati: South-Western.

The article has three major sections that provide a general overview of the ethical issues and the interactions between the stakeholders. The first part provides an introductory coverage of controversial business and society subject and issues. It provides an account of how corporate social responsiveness progressed from social responsibility. It also shows how these two aspects grew into a concern for corporate social performance and corporate citizenship. The second section deals with strategic management for stakeholder responsiveness. It discusses decisions and strategies applied by the management regarding responsibility issues. The other part relates the interactions between the business, government, consumer and the society at large. In these parts, the article outlines the various issues identified in society and how the business should go about them.

Lessons learnt

I grasped that every organization that partakes business ventures had responsibility for the maintenance of good relations with the society. The management of a company is responsible for coordinating activities that do not infringe on business ethics. I learned that following business ethics is crucial for smooth operations in every organization. These business ethics provide the corporation with guidelines on how to carry out operations that do not interfere adversely with the livelihood of the society. The management of a company is responsible for coordination of all the functions of a company; therefore should make sure that the organization’s operations maintain good ethical standards.

Leonard, D., & Sensiper, S. (1998). The role is Tacit knowledge in group innovation. California management review, 40(3), 113.

The article outlines the effects of management innovation are greater than product or technological innovation. The article links the declining levels of competition in the American Industry and other related issues to the reduced rates of innovation. Through a descriptive discussion of the events in the past, the author illustrates how management innovation causes an increase in the company’s productivity as well as the competitiveness in the market or with other firms. It provides the solution to the problem of a new management style. It outlines that tactic knowledge is necessary for building the companies productivity. The article provides a detailed explanation of what and how to develop innovation in the organization’s management.

Lessons Learnt

I learned that one of the important aspects of management that helps the company grow and diversify was innovation and creativity. Innovation propels projects forward and captures peoples' attention especially in the market of the organization. Creativity is the component that pulls the different elements of the organization together into a cohesive entity that adds zest and demand to the process. The creativity of the management helps the unit of the organization effectively coordinate and organize the operations of the firm that maximizes the productivity and minimizes the cost of production.

Atvesson, M. (1990). Organization: from substance to image?. Organization Studies, vol. 11, issue 3, pages 373-394.

The product an organization produces needs to draw the attention of the clients in the market. The article discusses the elevated theoretical and practical attention in the ideational structure of organizations especially the corporate image. The article indicates that the role of these internal structures in organizations is not only for the regulation of external relations but coordination of the internal structure of the organization. It investigates the prerequisite for the appearance of images as objects of systematic control and active performance in organizations. It also investigates the extent of the management in addressing these aspects and the potential impacts. The paper reveals that an extensive tendency in modem corporate life gets portrayed and conceptualized as a development from a strong focus on crucial issues. It also contrasts how the management deals with public images as a critical aspect of organizational functioning and management.

Lessons learnt

I gathered that the events created by the organizational management produce effects on people's impressions and definitions of reality were critical features of modem management and organization. The management’s activities define the image of an organization to the surroundings. I deduced that the management should develop effective ploys to help it come up with systematic and coordinated operations that build the image of the company.

Kettinger, W. J., Teng, J. T., & Guha, S. (1997). Business process change: a study of methodologies, techniques, and tools. MIS Quarterly, 55-80.

The article provides a detailed account of the tactics employed in the modification of the organizations structures. The article investigates the business process reengineering methods, techniques, and tools. It places these aspects within an empirically derived reference framework. The article outlines a comprehensive picture of the business process change that involves the methods, techniques and tools that help in the change strategy. It also helps in the coordination of people, management structure and technology structure of the business process. The paper describes benefits of the change process in the management of the company.

Lessons Learnt

I discovered that the growth of a company could stagnate; therefore, it is important to come up with new strategies and styles of operation. One of these styles is change management that brings about modification of the internal structure of the organization. The introduction of change management helps the organization introduce new ideas and cut on extra costs. It prepares the company for growth and diversification in the industry.

Soss, J., Fording, R., & Schram, S. F. (2011). Organization of discipline: From performance management to perversity and punishment. Journal of Public Administration Research and Theory, vol. 21, issue2, page i203-i232.

The article outlines the regulatory strategies applied to improve the performance of the in the Florida Welfare Transition program. It explores the operation of productivity management in the Florida Welfare Transition program and its effects on decisions to sanction welfare clients. The article explores the sanctioning as an organized function that reflects on the client characteristics and behaviors. It also reveals the organizational wants, routines, principles, power relations, surroundings, and systems of reward and punishment. The analysis of the article; however, focuses on the organization of the discipline. It indicates how the management of the company through effective discipline in the form of sanctions aids the company boost performance.

Lessons learnt

I grasped that discipline in management makes sure that the unit of business makes decisions and takes responsibility for the consequences of the outcomes. Discipline in the management helps steer the company towards its goals. The company creates a conducive environment for operations through the application of discipline.

Conclusion

The six articles provide a brief summary of real life situation in businesses that express the importance of management in an organization. The articles illustrate several aspects of management that are necessary for the productivity of the organization. These aspects include discipline, emotional intelligence, desire to succeed and creativity. These components help the management of an organization to coordinate effectively and control the operations of a business.

References

Atvesson, M. (1990). Organization: from substance to image?. Organization Studies, vol. 11, issue 3, pages 373-394.

Carroll, A. B., & Buchholtz, A. K. (1996). Ethics and stakeholder management. Cincinnati: South-Western.

Hiillos, M., (2004).Every situation should have a mixture of empathy and decisive action.

Kettinger, W. J., Teng, J. T., & Guha, S. (1997). Business process change: a study of methodologies, techniques, and tools. MIS quarterly, 55-80.

Leonard, D., & Sensiper, S. (1998). The role of tacit knowledge in group innovation. California management review, 40(3), 113.

Soss, J., Fording, R., & Schram, S. F. (2011). The organization of discipline: From performance management to perversity and punishment. Journal of Public Administration Research and Theory, vol. 21, issue2, page i203-i232.

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