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What is Hosted IVR System?

Author: Deepika Joshi
by Deepika Joshi
Posted: May 27, 2019
hosted ivr

Hosted IVR is Interactive Voice Response(IVR) which refers to Interactive Voice Response between human and system via phone keys.

An IVR contains telephone instrumentality, code applications, information & infrastructure. In IVR, a caller might select any choice from menu for relevant info by pressing digits. as an example, Press one for sales, Press two for support, and Press three for accounts.

Software will browse the bit tone input through DTMF & provides relevant info. DTMF tones area unit generated by every key on phone keyboard. IVR speech recognition code provides communication between client through voice commands.

Advantages of Hosted IVRIVR improves Business image. Some key benefits of Hosted IVR system area mentioned below:

Pay as use modelFaster Go to market - For Startups and New BusinessesLow risk to technology upgradationTelecom grade infrastructureHigher conectivity period of timeGUI primarily based module - Always onAll call recordingsSMS alert management module

Cost Effective:Solution offered on cloud primarily based design, thereby reducing any CAPEX investments.Hosted IVR could be a terribly value effective medium for Businesses. It saves you cash by not having to pay staff to try to to the work the system is mechanically taking care of. So, ROI of company are going to be increase undoubtedly. it's a cloud based or pay as you go service.

Time Saving:Customers choose the particular choice from menu, and you'll grasp the particular reason for occupation. IVR system ensures that calls area unit routed to relevant worker or department like sales, support to handle queries & solve them. IVR service can save it slow you to manage it slow.

Customer expertise:With Hosted IVR, customers area unit able to solve their issues and find the relevant info they're checking out while not talking to associate degree worker. Hosted IVR is incredibly easy and reliable, customers are going to be routed to right department or worker World Health Organization can solve their queries. So, it'll improve client expertise. it'll undoubtedly grow your business.

Typical Use Cases:Status Enquiry, booking & appointment managementLead generationBranding activitiesIVR primarily based payment modules

Compare the best and cheap hosted ivr solution at Telecoms Supermarket India

Hosted IVR is Interactive Voice Response(IVR) which refers to Interactive Voice Response between human and system via phone keys.

An IVR contains telephone instrumentality, code applications, information & infrastructure. In IVR, a caller might select any choice from menu for relevant info by pressing digits. as an example, Press one for sales, Press two for support, and Press three for accounts.

Software will browse the bit tone input through DTMF & provides relevant info. DTMF tones area unit generated by every key on phone keyboard. IVR speech recognition code provides communication between client through voice commands.

Advantages of Hosted IVRIVR improves Business image. Some key benefits of Hosted IVR system area mentioned below:

Pay as use modelFaster Go to market - For Startups and New BusinessesLow risk to technology upgradationTelecom grade infrastructureHigher conectivity period of timeGUI primarily based module - Always onAll call recordingsSMS alert management module

Cost Effective:Solution offered on cloud primarily based design, thereby reducing any CAPEX investments.Hosted IVR could be a terribly value effective medium for Businesses. It saves you cash by not having to pay staff to try to to the work the system is mechanically taking care of. So, ROI of company are going to be increase undoubtedly. it's a cloud based or pay as you go service.

Time Saving:Customers choose the particular choice from menu, and you'll grasp the particular reason for occupation. IVR system ensures that calls area unit routed to relevant worker or department like sales, support to handle queries & solve them. IVR service can save it slow you to manage it slow.

Customer expertise:With Hosted IVR, customers area unit able to solve their issues and find the relevant info they're checking out while not talking to associate degree worker. Hosted IVR is incredibly easy and reliable, customers are going to be routed to right department or worker World Health Organization can solve their queries. So, it'll improve client expertise. it'll undoubtedly grow your business.

Typical Use Cases:Status Enquiry, booking & appointment managementLead generationBranding activitiesIVR primarily based payment modules

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Author: Deepika Joshi

Deepika Joshi

Flag of India
India

Member since: May 24, 2019
Total live articles: 1

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