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How to remove Bad review from online platform
Posted: May 28, 2019
How to remove bad reviews from online platform?
As a business owner, you can’t incur to ignore a bad Google review.
Anybody has the power to flak your company without ever visiting your store or coming face-to-face with your employees. For most businesses, reviews are a great way to build a cocksure reputation. However, they can also be a hallucination if an angry customer has a bone to pick with you.
We’ll envelop four methods, for how to remove a bad Google review:
1. Supervising fake Google reviews
- The buyer isn’t in your locus of sale software system
- Procured items and/or the transaction date doesn’t match their complain
2. How to abolish a bad Google review
You can only feud and remove a Google review if it violates any of these guidelines:
- Spam and fake content: Content must be bonafide. Google will abolish false information intended to upgrade rankings.
- Off-topic— Content must resonate an individual’s experience at a location. Inapposite social, personal or political commentary will be removed.
3.So You Got a Negative Review. Don’t Panic (or lash out)
A bad or forged Google or Yelp review may make you want to give that person a piece of your mind or nab the nearest sharp object and take a short drive. It’s extremely relevant that you don’t do either of those things.
4. Evaluate the Situation
The first problem you need to solve is if the review is existent. Forged reviews are sometimes left by competitors or even strangers you’ve never met. Audit to the customer service calls.
DON’T BE REACTIVE, BE RESPONSIVEIt’s crucial, as a business owner, to monitor and respond to online reviews – both good and bad – in order to bridge with your customers and give background to their comments.
TAKE A PROACTIVE OVERTURE TO BAD REVIEWSAgain, it’s better to be proactive with your comeback, rather than reactive. So if you know that bad reviews are part of owning a business, shouldn’t you have a plan to flap them?
One of the best ways to keep customers from coming across negative reviews is to simply cover up them with significantly better ones!
How Do We Remove Negative Reviews?- When people write negative reviews it is almost impossible to abolish them. So you have to mask them.
- We restore them with an entire network of positive information which we link together and enhance in order to completely dominate Google search results…
- So when people search for you they see your company website, positive reviews, social media profiles, press releases, positive articles, token and latest company news. By doing this we mask the offending sites way down in the lower pages where they will not be seen again!
- This is complete brand insurance, image protection and reputation management all compiled in one.
How to Abolish Bad Reviews from a Facebook Page
- Step 1.Load as an admin of your page
- Step 2. Set up your company’s address information with the page editing tool
- Step 3. Uncheck the box allowing your business’s map to be exposed on your page
- Step 4. Save this option! No more star reviews will be publicly revealed on your Facebook page! But, keep in mind, even the acceptable reviews will no longer be visible.
How to Abolish Bad Reviews from Amazon
If you are a third-party Amazon seller, then it is hard to have the supremacy over the contents or condition of the item that are being sold. This means your customer’s feedback may be better undertaken by reviewing the product than by reviewing your sale.
- Step 1. Firstly distinguish if the negative or bad review left was accurate. In this case, contact your consumer directly and explain the situation; they will have sixty days to remove the feedback at their tact.
- Step 2. If you find that the feedback left cannot be unfolded by contacting the customer directly, then the professional can also contact Amazon. The administrators will incline if your complaint is valid and will remove any incorrect feedback within ninety days.
Lastly these are some few tips which should be kept in mind!!!
- Calm down. Only contact the provoking reviewer with a level head.
- Try to channel the customer offline – or at least off the review site itself. Best is to be able to talk to them in person or over the phone. See if they left a comment card or if you have any contact counsel for them.
- Be overly polite and nice. People have a merciless time arguing with polite people. (Kill ’em with kindness!)
- Tell them you apprehend their frustration or why they are upset. Empathy wins.
Author
Gautam Sharma
( SEO Expert India / SEO Freelancer in India)
Gautam Sharma is the best SEO Expert India who has expertise in all the SEO Services.