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How to Be a Good Scrum Master?—?Starting Your Scrum Master Journey

Author: Adarsh Goswami
by Adarsh Goswami
Posted: Jun 24, 2019

You can only become a Master of Scrum when you are invisibly present for your customers and are committed towards celebrating their growth.

Being new to the scrum terminology, you may have browsed about CSM enough. The CSM is certified course of scrum master from websites. The role of someone like this can be misunderstood as it is difficult to grasp just by reading the theory part of it. This role is compared often with the functions that a Technical Leader or Project Manager performs. Many people may have said that "this person is a manager of processes which have led people to think as to what may be the difference between process manager and project manager". The confusion thus becomes chronic and because many institutions and people in the industry do not comprehend the role of a Master and have turned into one prescriptive methodology.

Who is the best Master?

Having a Scrum Certification in Hyderabad essentially means that you are the best person who has developed to be the head and key individual that is aware of the team’s needs. If you have made your own roadmap, then that has to be kept aside because your mapping has to be adapted with what your team needs. Many people feel that the role played is more like any "butler" or that of a "servant" because a Master is called servant leader. However, one thing to keep in mind is that being in service never necessarily means you are less than those that are serving or "subservient". The following points will clear the air and the confusion.

Master will always be a Master

There is a reason this term is used for anyone who has had a Scrum Certification in Hyderabad; however, it is mainly because master means "SME" of Expert of the subject matter. Mastery has got to do with being completely present in any moment-paying heed to the customers attentively whenever they are speaking as well as understanding where currently they are at. Any one thus should be engaged, stay alerted and energized while being able to ketch the skills whenever having conversation with customers. The person is role model for change and is more like any mirror reflecting the company People see them as "authentic leaders" but if they are an inefficient Master then they may be the broken mirror and also misrepresent the organization.

No sugar Coating the Traditional Methods

The lead is going to be an agility model that models transition, growth and learning. Using the personal mastery, they will be able to help the customers in seeing agility challenges in a much safer context. They will not take any shortcuts or sugar coat traditional methods but will advise the customers boldly. These masters shall be neutral by all means and may be upfront with providing both failures as well as success stories on the transformation of the company. Showing empathy for the customer’s loss makes them a master of the art.

Master will be a Partner

A partner seeks mutual benefits and will certainly not seek any advantage for any personal gain. Therefore, customers must feel safer being around people that hold responsible positions, especially when they feel overwhelmed and anxious. They might not be the in charge of timeline and project scope, but will always the embrace customers with respect and compassion. Masters will be committed towards serving growth of the customers. They will walk alongside the customer’s learning path which might include failures and tough times.

A certified Master helps Understand Functionalities

All of the project teams are guided by a licensed Scrum Master for understanding the term, and then use all its functionalities properly. The certification as well as teams is helped by CSM for working together besides learning about applications, practises and values. It is the certification that sets an individual apart and makes you become far more noticeable. Once the CSM exam has been passed with flying colours, you are certainly getting the License agreement of yours.

Master is a Teacher

The lead CSM individual always sharpens customer’s knowledge even more by presenting new insights and distinctions. They are more like shepherds who are responsible towards guiding the flock. You can always expect them to be there at the background for providing assurance and support.

About the Author

The lead Csm individual always sharpens customer’s knowledge even more by presenting new insights and distinctions.

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Author: Adarsh Goswami

Adarsh Goswami

Member since: Jun 21, 2019
Published articles: 1

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