Why Mystery Shopper Certification is Important?

Mystery shoppers are actually individual workers who act as normal customers in several businesses to help improve products and services of the companies. MSPA or Mystery Shopping Provider Association signifies over 150 mystery shopper companies worldwide. Even though having certification in internet mystery shopping is not mandatory, mystery shoppers should have this to improve opportunities in a reliable and popular Mystery Shopping Companyas recommended by the MSPA. People who wish to gain certification in mystery shopping, they should register in MSPA site.

The Purpose

Certification in MSPA can increase the chances of getting jobs and performance of secret shopper by offering several certifications and education programs. Certification is necessary because it improves the working standards of the shoppers with an insight of customer and shopping trends. The attendees of the p

rogram also learn by saving time. They can fulfill all their needs for internet mystery shopping. The validity of MSPA certification is only 1 year. You should retake certification exam for renewal.

About Silver Certification

Founded in 2003 by Shopper’s Services Committee, Silver Certification of MSPA provides proper training to help improve skills of the shoppers to become a professional secret shopper. You can access Silver Certification online and take exam on MSPA website. Over fifty thousand individuals have been certified by MSPA. MSPA certified shoppers who live in Nevada should be assigned by private investigators. In case any mystery shopper caught illegally doing their duties shall be fined by $2500 in Nevada.

About Gold Certification

For Gold certification, shoppers have to get training on the basics of mystery shopper shopping and should follow the ethics and standards of association. In 2002, the training for Gold certification was launched and implemented by several mystery shopping companies and mystery shoppers. One can get DVDs and workbook as course material. Those who conduct live online training will be able to communicate with fellow shoppers. But you should attend the training session timely in Gold workshop.

Important Consideration

Those who are failed in test for MSPA certification are capable to take exam again by making full payment of fee in a month. After getting Gold certification, mystery shoppers can increase the opportunities and chance to get hired by the companies. Silver MSPA certification fee is $15 and Gold Certification is $99. Silver certification involves fundamental evaluation of skills and insight of industry. For Gold certification, Silver certification must be taken first.

Those who conduct live online training will be able to communicate with fellow shoppers. But you should attend the training session timely in Gold workshop.