9 Trends Impacting the Hospitality Industry

The hospitality industry is currently experiencing a shift in their conventional practices catering to tech-friendly new-age customers. Most hospitality jobs in Australia are now focusing on renewed strategies to take advantage of these recent trends.

The hospitality industry encompasses a myriad of businesses linked to pleasures and satisfactions of customers. There are various categories under the hospitality jobs in Australia - travel and tourism, lodging and accommodation, food and beverages, and entertainment. Management in the hospitality industry focuses explicitly on the luxury, pleasure, and enjoyment of clients rather than bare necessity and essentials. It is the reason HR professionals put in much effort to find the right candidates for hospitality. Here are the nine top trends currently impacting the hospitality industry.

1. Catering to MillennialsAccording to a recent study conducted by Cornell Center for Hospitality Research, by the year 2025, millennials (clients aged 18-24 years) will be ruling the hospitality industry. So, it is high time to define strategies to tap into this resource. Many hotels are offering easy check-in and gourmet dining experiences pleasing millennials so that they actively promote their business in return.

2. Technological ExplosionMost present-day travelers are tech-friendly and use their mobile apps for booking hotels and restaurants to enjoy some quality time. Hospitality jobs in Australia must select the right candidates to cater to this growing class of tech-savvy guests. They should keep their websites updated and renovate conference rooms with the latest gadgets.

3. Rise in International TravellersThe current motto of the hospitality industry is removing every obstacle so that international visitors must feel at home at their property. They serve continental cuisines, subscribe to international channels in the satellite TV, and translate the website in many languages for wooing foreigners. 4. Increased Emphasis on HealthThese days travelers put in much effort in maintaining their health during business or leisure trips. Most hotels remain equipped with state-of-the-art gyms, heated swimming pools, and upgrade their restaurant menu with healthy foods to cater to them. 5. Requirement of Seamless TechnologySince most of the bookings in the hospitality industry are currently made online, hotels and resorts need the experts in hospitality so that their websites and payment gateways offer seamless checkouts to travelers.

6. Sustainability RulesMost visitors prefer hotels resorting to eco-friendly practices while serving their customers. Hotels proclaiming renewable energy, harvesting rainwater, and recycling kitchen water enjoy a special preference among tourists.

7. New Roles for StaffSince there is a gradual shift towards technology, hospitality industry should update their recruitment schedule by finding new roles for serving guests. There is an enhanced demand for those candidates having a technological background in addition to a hospitality degree.

8. Destination PromotionWith the explosion of social media, most properties are remaining involved in self-promotion. They update their Facebook and Twitter accounts with the latest information to advertise the location.

9. Unique PerksTo stand out in the cut-throat competition, hotels and resorts are offering unique perks to regular customers like free candlelight dinner for honeymooners and complimentary wine tasting session.

These are some of the top trends currently impacting the hospitality industry.Jobdroid is the latest online Employment Agency in Australia, where job seekers can find suitable employers. Here clients can view candidates’ profiles, engage in live chats, note their skills, and remain updated about their real-time availability.

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