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The Massive Benefits of Joining a Courier Network
Posted: Jul 22, 2014
Those who have just started running their own delivery company or who just want to fast-track their organisation’s growth, should consider joining a courier network. The following discussion of what you stand to gain should help you make that decision.
Time-saving
Remember when you used to do all the legwork when looking for new clients? Or when you waited and waited for days for a customer to walk in that door or call on the phone? For new self employed drivers, getting a steady inbound stream of customers is the first great challenge; ensuring those customers are fully satisfied with your service is the second most important hurdle to overcome.
This reality is makes joining a reputable online courier network not only a sound and strategic business investment, but it also sets your company on the right path to exponential growth. Sure, becoming a paying member of such a network will take some effort on your part - you will have to actively engage with the community, make friends, and also lend some help to others - but the eventual payoff is worth it. It will save you precious time and enable you to find more customers faster than traditional means.
Direct Connection With Clients
A good courier network does a great job serving as the all-important middleman for delivery companies looking for more clients and people with specific delivery needs that must be met. The efficiency at which such an organisation accomplishes this depends on a balance of technical sophistication (the website must be versatile and secure enough to handle confidential business data, and meet all the requirements so that two transacting parties can discuss a potential job for their mutual benefit), and excellent customer service (those running the network must be available for support and consultation 24/7). The ability to directly connect to potential customers is what makes such a system extremely valuable, most especially to those who are new to the industry. It’s also important to keep in mind that people who join such an organisation to look for delivery services are usually "good" customers, serious enough to make the effort.
Forging Long-term Relationships
Many established delivery companies swear by the benefits of joining a courier network that already has thousands of active members (both customers and couriers alike). Although you may choose to skip the middleman and become self employed, many newcomers to the industry are confounded about where to go first and how to do it. That’s why these courier exchanges play a critical role in helping the fledgling players grow and spread their business wings. Most importantly, many long-time drivers attest that they have found their most loyal and long term customers here: people who not only give them repeat business, but also spread word about what an outstanding experience they’ve had through the help of the exchange. Participation in such a highly targeted community will give you much-needed leads to fast-track the growth of your business.
Norman Dulwich is a correspondent for Courier Exchange, the world's largest neutral trading courier network providing and matching jobs in the express freight exchange industry. Over 2,500 transport exchange businesses are networked together through their website, trading courier jobs and capacity in a safe 'wholesale' environment.
Writer and Online Marketing Manager in London.