How to Choose Right IT Outsourcing Partner for your Business?

Software development is an integral part of a big section of businesses today and thus, business owners around the world are quite concerned about choosing the right team of software developers who can best suit their needs. With time, the demerits of working with an in-house team of software developers have given rise to outsourcing services to India. If you choose IT outsourcing partner from offshore, not only you get quality work done with minimum investment, but you can also focus on your organization’s core tasks that mainly include sales, marketing and operations. If you are also thinking of making this transition swiftly, here’s an expert guide on how to make an informed decision.

1.List your software development requirements precisely

As a business owner, you must be well-acquainted with your software development requirements as this way, you get closer to accomplishing your business goal. Remember that these requirements need to be in perfect synchronization with your specific business field and client base. This makes identifying the top providers of IT outsourcing services in India, based on your particular criteria, easier and quicker. For instance, outsourcing providers might differ if you need them for web application development or mobile application development or both. You will also have to know if you only need a backend team or a complete end-to-end development team to handle all the functions like application backend, DevOps, frontend, UI/UX and QA. If you are looking forward to hire a team who can handle all your IT functions, you can sort the list by keeping the most important things on the top.

2. Verify portfolio and client testimonials carefully

One of the key factors to consider in your quest to choose IT outsourcing partner that best suits you is to check the company portfolios and employee resumes. You can come a lot closer to finding the perfect outsourcing partner by seeing their past work experiences and maybe talking to a few of the clients they have serviced in the past. Apart from this, checking your prospect outsourcing partner’s organizational history and growth scale is also important for analysing their responsiveness and the quality of the services they offer. While at it, do not forget to see if they have experience of servicing clients in the same work requirement category as yourself. Make it a point to see that they have the right amount of staff, technical knowhow and infrastructure to cater to your requirements.

3. Check for the option of easy scaling up and down

One of the major benefits of outsourcing work to India is easy scalability and you will most certainly not like to compromise on this aspect. If you want to outsource your software projects with business expansion in your mind, you need to assess the amount of scalability and customization you can get from your prospect outsourcing partner. Also, if your outsourcing partner can accommodate your growing business needs well, you will never be manipulated to invest in useless software or solution. So, try to foresee your future requirements and choose someone, with whom you can have a long collaboration.

4. Analyse the quality of after-sales support

It is a well-known fact that assuring and result-oriented after-sales support is very important, especially when you are thinking of outsourcing services to India. Once the entire process of software development is completed, there can be several breakdowns, bugs and glitches that can make all the hard work and money go down the drain. If you want to stay at bay from these critical business losses, do not forget to talk about your outsourcing partner’s software update and upgrade protocol, beforehand. This will ensure that your software keeps healthy and running in the long run.

Outsourcing your organization’s IT functions to India is a long-term investment and thus, the decision needs to be taken with a lot of precision and additional care. If you consider all the above-mentioned points carefully, your chances of going wrong with your outsourcing partner is almost zilch. So, go ahead and have a happy outsourcing partnership experience!

Article By John Tie, Outsourcing Enthusiast