The growing “Fast Courier Service” Industry

Just like any industry life cycle parcel service in Delhi also has a life cycle. Not only a product but industries do have experiences throughout the time they are functional.

What is the Industry lifecycle of parcel service in Delhi?

Similar to a product, the industry also has 4 stages of the lifecycle. These stages are:

• Introduction – This means when the industry began to exist. A new demand or a new product creating a need gives rise to a whole network of activities around meeting customer needs.

• Growth – This stage the industry starts gaining momentum. It starts to grow horizontally and across various geographies. People start getting inclined to be a part of the industry.

• Maturity – AT this stage the industry graph becomes flatter. The industry is more steady and there is a constant demand for the industry. There are fewer entrants however to sustain this stage the industry must keep on innovating and growing vertically.

• Decline – An industry does not die however if companies do no innovate to create needs the sales tend to fall and industry demand starts to decline.

Introduction of delivery services in Delhi

Back in the history of delivery or courier services, many have played the role of professional courier service. Delhi has been the major city of India since the time of the Mughals. It continued to be the central capital for Britishers as well. Not only in Delhi, had the delivery courier started with pigeons, who would deliver messages. The messages were tied to their neck which they used to carry to locations their master would ask them to deliver. Kings back in those times would also send important messages or documents to neighboring states or territories. Then the delivery boys became the runners. Thousands of years ago, men were the fastest courier service. They would carry the message and run to deliver it to the destination.

Later the job was given to animals. The most common animals used for the job were horses or camels. Either the rider would carry the delivery with him or the animal would pull a cart that would carry the deliveries.

When India was under the British, Lord William Bentinck a British soldier and statesman introduced several social and educational reforms in India including abolishing Sati. Through the 1837 act, he introduced a network of Post offices in India. The reforms affected the delivery services in Delhi we well. Later in 1854 Lord Dalhousie reformed the Indian Postal Services and introduced uniform postage rates which improved the Indian Postal services. To date, the Indian Post network is the most widely distributed network especially in the rural areas where most of the courier companies fail to deliver.

Growth of Parcel service in Delhi during the industrial revolution

Post the industrial revolution, the demand for supplying the goods to the markets on time increased. People would carry their produce to Delhi or take their produce to nearby towns from Delhi. With the rise in industries and the spread of business to other cities, people started demanding reliable courier service that would deliver the produce. This was majorly wholesalers who would deliver goods to retails who would further sell it to customers. As the industrialization was spreading, people from different cities started sending their goods and documents through the courier services available.

As the markets started streamlining they needed a professional courier service that would cater to their growing needs and numbers. They started demanding a fast courier service that would deliver their packages at the earliest.

Maturity – Demand for Reliable and fastest courier service in Delhi

As the economies globalized and more and more industries started developing and demanded delivery services that were fastest, reliable and convenient. Other industries needed a mobility partner that would not paralyze them but help them expand their business.

The growth of the banking sector, the IT sector, and the service sector have led to more demand for professional courier service. The world has suddenly become smaller and the need to reach out has increased

If we look at sector-wise demand and expectation from delivery services in Delhi was now different than what it was a few decades ago. The major industry trend that impacted the demand and supply of courier services is E-commerce.

With more and more customers registering and using e-commerce to buy and sell their goods and services, the demand for an efficient mobility partner has gone up. In Delhi itself, a lot of small businesses tie-up with big fish to get a platform to connect to multiple users and not just be a local mom and pop shop.

The Need – eCommerce website can either be

• A platform where buyers and sellers meet. Like an online marketplace. They may be selling goods or services. The e-commerce market place owner may or may not have his line of products.

• A company or business may be selling directly using an online platform.

They both have the same need that the mobility partner can deliver on time and in good shape. Also, do return courier pickup from home. Some food delivery business may also need same day delivery.

The expectation – The e-commerce website needs a much more professional courier than ever before. They need the following qualities in their courier service:

• Safe – In Delhi itself, the safety of delivering safely is a big responsibility of the delivery partner. The package must reach the right person at the right time. For example, if someone has already paid for their delivery but it goes to the wrong address causes a lot of dissatisfaction in the customer and may attract negative reviews for the website.

• Reliable – The delivery partner must ensure timeliness. Most of the online deliveries have timelines. Needless to say, the customer wants everything at a fast pace. Delayed or incorrect delivery status is often the reason why people stop buying from the website.

• Convenient – If the customer can give order online, the website should also be able to book courier online and send it to the customer. Also, customer should be able to view the status.

The big giant e-commerce websites may have deep pockets but SME (small and medium enterprises) need a partner that can cater to their uneven demands and charge a reasonable cost of delivery. For any SME the best mobility partner is the one that gives all of the above in the best pricing. Pidgehttps://www.pidge.in/ is the on-demand courier and delivery service that meets SME demand for the perfect mobility partner along with online courier service and one day delivery for intra city.

It would be apt to say that today we are the Maturity stage of the courier and delivery industry and keeping the pace, the industry players must keep innovating to sustain this stage.

Pidge is on-demand secure online courier service. We guarantee pick up in 60 minutes same day delivery immediately anywhere in Delhi Ncr. The package is delivered in unique tamper proof bags.