Magento Commerce and NetSuite ERP Integration

NetSuite is one of the most extensible and scalable ERP systems available today. In fact, it’s exclusively popular among mid-market businesses with plans to grow big. The idea is to install the NetSuite ERP system once—and keep expanding—without ever having to install a new back office. In other words, it’s a back-office you’ll never outgrow.

However, the majority of the NetSuite users that sell online will eventually have to choose a more advanced eCommerce platform. And it’s no surprise that many of them select Magento Commerce due to obvious reasons. Not only does the platform boast remarkable features but offers thousands of eCommerce extensions in the Marketplace that help in easily customizing the commerce experience. In addition to this, you get access to a massive community of Magento certified developers and expert agencies.

Coming back to NetSuite, if you need to make the most of this ERP system and Magento Commerce, you have to integrate them. Several pre-built integration connectors are available across the global Magento ecosystem, however, you may also consider integrating yourself in case you have an in-house dedicated Magento development team. Customarily, the majority of merchants choose to development agency with certified developers and a track record of successful integrations.

We know choosing the right integration partner isn’t a cakewalk, it requires constant efforts and endeavour. Don’t worry you are not alone in this, we have prepared a list of permutations and combinations to help you identify the best solution partner for your business needs. But before we discuss that, let’s discover

The Reasons to Integrate Your ERP System

eCommerce and ERP integration has always been a talk of the town. The stereotype behind them is that they’re prone to delays, cost overruns and avoidable mistakes. However, this is not the case with NetSuite and Magento Commerce. The benefits far outweigh the risks.

With an ERP integration, Magento Commerce gets access to customer data stored in NetSuite, such as order status and history. This means your customers can have access to all the interactions with your brand in one place.

Since integration gives NetSuite access to online transaction data, you can get better visibility of your business performance.

Once you integrate your NetSuite product catalog and inventory with Magento Commerce, your customers won’t face difficulties with placing orders or be charged the wrong price.

The integration will help you automate workflow and eliminate the need to manually enter data.

Let’s move to the

Points To Consider Before Choosing the Integration Partner

Your eCommerce solution partner can make or break your ERP integration. The right solution partner will work with you to define and refine your requirements, decide between a variety of pre-built connectors and establish an integration timeline.

So before you start talking to potential solution partners, be sure to:

1. Analyse your business requirements
2. Figure out your budget
3. Define your workflow
4. Research ERP systems integrators in your region
5. Prepare a list of the best ones

Once this is done, ask the chosen agencies questions like:

What experience do you have with integrations or Magento in general?

How many successful Magento Commerce-NetSuite integrations have you done?

1. What is your client base?
2. Do you have certified developers?
3. Do you outsource any of your development work?
4. What development process do you follow?
5. Will you provide after support and maintenance; and at what cost?

Once you get satisfactory answers to these questions, you have found a suitable partner. In case something sounds fishy, we recommend you to drop that agency and choose another one. After all, it’s a matter of your business.

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