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The Best Method Arlo Base Station Setup and Fix The Arlo Base Station Offline Issues

Author: Camera Support
by Camera Support
Posted: Dec 09, 2019

You can perform a factory reset return the Arlo smart Hub &Arlo base station utilities to the default settings. And it also removes the serial number to the Arlo account. You need to perform the below steps to the Arlo Base Station Setup. If your Arlo Base station is offline, that time you should check the LED(S) on the base station. And further information you can follow the below-given steps.

For performing a factory on Smart Hub and base station:

  • Users need to use a pen and straightened paperclip for pressing & holding the reset button which is available on the back of the base station. You need to press the base station reset button approx ten seconds.
  • After completing the base station reset process, and then you will notice LEDs just in front of your base station flash amber. When you will notice while the LEDs have stopped flashing amber, that time your base station has rebooted. With this, you will have to reset the base station again and removes it from the Arlo account.
  • If you do notice power & internet LEDs are both solid green color, then you should click on the Arlo icon on your device which you are currently using. After that, you need to sign in to the Arlo application. You are also allowed to enter my.Arlo.com in the address bar of any internet browser.
  • Now, Click or tap on the New System Setup and follow all the on-screen instructions very carefully.

If your Arlo base station is offline, then you should perform some required steps again.

  • First thing, you need to check your Ethernet cable. With this, you will have to make sure that the Ethernet cable is securely connected to your base station & router also. And you are using the Ethernet cable which comes with the Arlo security camera kit.
  • Now, you need to check the power adapter. Also, ensure that the power adapter is securely attached to the back of the base station & securely secured into an outlet.
  • You should try to connect from other devices that are already connected to the router. You need to use the Ethernet-connected device; you shouldn’t use the wi-fi connected device. (You are allowed to turn off and on your device for ensuring that your device is connecting using your Ethernet cable). You will have to ensure that you are allowed to browse the internet from your device.
  1. You are not allowed to browse the internet from the device, so you should restore the router’s connection to the internet.
  2. you can continue troubleshooting if you can browse the internet from your device.
  • To power cycle your base station you should un-plugged- the power adapter from the outlet and wait 2 minutes, & again connect the power adapter to the outlet.
  • After that, you need to check the router’s DHCP settings with the client list.
  • In Case you are already able to connect your base station to the internet but this time you can’t connect, verify your router’s security settings & firmware for ensuring that no changes were done since the last time it successfully connected.
  • You need to check and ensure that ports 443 & 80 are open in the router.
  • Follow the factory reset on the base station.

This post would be quite beneficial for you. Here you will know what steps you need to perform to Arlo Base Station Setup & Arlo Base Station Offline. In case, you are getting confused with any steps, then you can directly make a connection with the Netgear certified executives.

Summary

In this post, what you need to do for the Arlo Base Station Setup. With this, you are getting any issue with the base station, then you can make a connection with the Netgear certified executives. Here you will know what steps you need to perform if your Arlo Base Station Offline.
About the Author

If you want to know about any kind of camera configuration, then you are free to take help from customer care executives dialing Arlo camera customer support number.

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Author: Camera Support

Camera Support

Member since: Aug 09, 2018
Published articles: 58

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