Here's Why Prompt Delivery Is Key To Ecommerce Success
Posted: Dec 15, 2019
In this day and age, it is normal for everything from clothing to food subscription boxes to be delivered to a customer’s doorstep. Businesses that do not offer a delivery service tend to see fewer sales when compared to those who do, no matter how good the products may be.
Customers now want and prioritize convenience. What they want from your shop, they want now and they want it brought to them. Businesses who have yet to expand their services to accommodate deliveries should consider van rental Essex to make it possible.
As a responsible business owner, joining a trend and investing in truck rental Essex services without knowing the reasons why it isn’t very smart. Here are the top reasons why quick deliveries will help your company grow and succeed:
1 - Meeting Customer Expectations
When it comes to e-commerce, customer satisfaction is the biggest driving force behind failure and success. Customers are now used to being right while having very high expectations from businesses. Using a van rental Essex as part of your same-day delivery service ensures that the customer’s expectations are met and the have a positive experience that they are bound to share with others in the near future.
2 - Keeping Up With The Demands
As expectations grow, so do the demands. The promise of two-day or next day delivery no longer has the same ring to it as it once did. Today, customers want their orders to arrive as soon as possible. If it is possible or an online business to deliver on the same day, customers will demand it.
If you cannot keep up with the demand or with the promise of delivering goods within the day, the chances of success are very slim.
3 - Sets Your Business Apart From Others
Do a quick search on what your competitors are offering in terms of delivery dates. Many are still using the next day delivery promise to lure in customers. With truck rental Essex as your delivery team, you can get your products to your customers sooner than everyone else, making you a leader in the community.
Combine the promise for fast delivery with effective customer communication and your company will stand out from the competition, despite being a small e-commerce shop without a physical store.
4 - Encourages Customers Loyalty
By meeting their demands and exceeding their expectations, customers will come back and prioritise your business time and time again. As long as you can continue providing the same delivery speed along with excellent customer communication and regular delivery updates, customer loyalty will continue to increase.
5 - Safe Delivery Of Perishable Goods
Another big advantage of offering same-day delivery of goods, as long as the customer meets the cut off time, is the ability to send perishable goods without the worry of spoilage. The quality of perishable items will not be affected and there is no need to add preservatives either.
The goods can be made fresh, delivered, and be with the customer in just a few short hours. It’s efficient, reliable, and impressive.
If you need a van rental Essex or a truck rental Essex for quick business deliveries, contact us today at Ctm Hire. Don't hesitate to send us your enquiries.