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Missed Call Services Market Professional Survey Report

Author: Avinash Pasalkar
by Avinash Pasalkar
Posted: Feb 16, 2020

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Missed Call services are web-based applications that can collect real-time notifications of calls received on a particular mobile number, landline phone or a toll-free number. In missed call services, upon receiving a call, information such as the caller’s number, time, and location is sent to a web-based server. Missed call services are majorly used for surveys, feedbacks, lead generation, or showing the content on-demand.

Based on function, the lead generation segment is expected to exhibit the highest growth rate over the forecast period, owing to increasing adoption of missed call services across all end-use industries such as e-commerce, hospitality, BFSI, and education.

Furthermore, online delivery partners use missed call service for customer’s mobile number verification, customer account activation, and for retrieving account password through a missed call from customer's registered mobile number.

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Market Dynamics

Growth of the global missed call services market is driven by rising adoption of missed call services by various end-use industries such as BFSI, IT & telecommunication, e-commerce, and retail, for registration of new customers in the company’s database or for re-setting or sending passwords of users’ accounts. Moreover, an increasing number of mobile users across the globe are boosting demand for missed call services across the globe. For instance, according to the India Brand Equity Foundation on February 2019, India accounts for nearly 30 million smartphone purchases every quarter, and it is expected that mobile phone subscriptions in India would reach 1.4 billion by 2021.

Over the past decade, mobile phones have become multifunctional devices and a convenient way for companies to reach their customers. Companies can reach customers via mobile in several ways such as bulk SMS marketing and missed call services. Missed call services are adopted by companies for the purpose of lead generation, user registration, alert subscription, coupon delivery, conducting surveys, and getting feedbacks.

Detailed Segmentation:

  • Global Missed call services Market, By Component:

    • Softwareyer

    • Services

  • Global Missed call services Market, By Deployment Type:

    • On-premise

    • Cloud-based

  • Global Missed call services Market, By Enterprise Size:

    • SMEs

    • Large Enterprises

  • Global Missed call services Market, By Function:

    • Lead Generation

    • Survey and Feedbacks

    • New User Activations

    • Run Contests & Content on Demand

  • Global Missed call services Market, By End User:

    • Advertising & Event Management

    • Banking Industry

    • E-commerce

    • IT & Telecom

    • Cab Aggregator

    • Media & Entertainment

    • Retail

    • Others

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Key players

Some of the major players operating in the global Missed Call Services market include CloudShope Technologies Pvt. Ltd., C-Zentrix, Exotel Techcom Pvt. Ltd, Hakimi Solutions, Knowlarity Communications Pvt. Ltd., LeadNXT, OneRing.in, OZONETEL, Sarv, SparkTG, WebXion Technologies LLP, ZNI Wireless Pvt. Ltd. and others.

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Coherent Market Insights is a prominent market research and consulting firm offering action-ready syndicated research reports, custom market analysis, consulting services, and competitive analysis through various recommendations related to emerging market trends, technologies, and potential absolute dollar opportunity.

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About the Author

Avinash Pasalkar age 22 birthday 7-1-1997

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Author: Avinash Pasalkar

Avinash Pasalkar

Member since: Jan 27, 2020
Published articles: 21

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