How to choose the right Security Firm for Assisted Living Facilities?

Assisted living facilities or the retirement homes, is a place that houses senior members with different medical conditions, and care requirements. The inhabitants are susceptible even to the least of the incidents that take place in the facility. Above all, burglars can easily target these facilities knowing that the inhabitants are weak and couldn’t fight them back. This is the major reason, why a well-guarded environment is essential for the assisted living facility. However, when getting the security guard services of security companies Sydney, care must be taken to choose the one that offers a courteous and cooperative service. Here are a few key factors to look for when choosing the right security companies in Sydney.

Experience in Elderly Security

When it comes to security services Sydney, not every security firms offer equal value added services. Though the basic duty of security guards Sydney is to protect the clients, they need to behave in a more courteous way and be supportive to the clients in a sensitive area like the assisted living facility.

24X7 Mobile Patrol Services

Check if the security company has a 24/7 customer supports system, as it will help you get your issue resolved at the earliest. Also enquire the security services if they conduct customer satisfaction surveys. You must understand that poor customer services means very poor service. Enquire if they offer mobile patrolling using a mobile transportation vehicle. This is because, in case of any disturbance, the security personnel will be able to get in touch with the control room at the earliest to record the incident.

Check Reputation

Thankfully the internet has made it easy to check out a company’s reputation. All you need to do is, simply type the name of the company, and you are likely to get the results. To understand the more authentic reviews, check Facebook, Yelp, or LinkedIn. Check their ratings as well. However the best idea is to ask the client for client references.

Multiple Businesses

Nowadays, many firms do not just provide the security services. They also provide multiple services like - cleaning, real estate, parking etc. However, you must choose a company which deals with only Security services. You must understand that security services are a critical service, which cannot be coupled with other services.

Licensed and Insured

The security company that you choose must hold all license and necessary insurance. Therefore check their insurances, to ensure that it covers general liability, auto liability etc.

Locally Owned

When you hire a locally owned security guard company, they will be familiar with the areas and communities, and additional people can rush to the security on demand.

Hopefully these factors will help you choose the right security guard company for the elderly community.

The author works for one of the best security companies in Sydney. He is also an avid blogger, who writes on topics related to security. Visit http://www.sentinelsecuritygroup.com.au for more details.

Sentinel Security Group is an Australian owned company that provides a comprehensive integration of state-of-the-art security services to residential, retail and public facilities.