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4cs and 8 Best Practices of Change Management That You Need to Know

Author: Risk Com
by Risk Com
Posted: Jun 22, 2020

Implementing information management solutions essentially transform any organization. Professional behaviors, roles, and relationships affect how people act and interact on a daily basis. Whether the driver for implementation is to reduce productivity, compliance, or risk needs to consider what impact it will have on user communities.

It is natural that most people initially react cautiously with concern for their future, safety, and where they sit in a new order of things. There will be 10% in any group who are excited about the possibility of change and on the other hand, there are 10% who will resist change regardless. This means that 80% are those who may be affected in one way or another.

What is change management?

Managing change is the art of influencing change positively and emotionally for the majority. Many of the issues that arise in response to change can be considered real or not and cause and effect are closely related in the network. The '4 Cs' of change management Australia helps to think about the change from the perspective of the affected user.

  • Comfort- People are creatures and develop every day functional patterns in the comfort zone of everyday activities.
  • Changes- Changes in control can lead to loss of control over daily routines and activities. This can come through changing reporting lines or responsibilities that can increase the level of discomfort.
  • Confidence-The introduction of new practices can reduce employees' confidence in their ability to perform. While some may see this as a challenge, others may find it stressful. Often the introduction of computer equipment is something that can be inconvenient. Some people, especially older workers, may have no computer experience and may be confident in their ability to learn new skills.
  • Competence-Efficiency is again an element of skill to be able to work in a changing work environment. This means that current skills, often developed over an extended period of time, need to be updated or maybe in vain. This uncertainty can affect an employee’s ability and ability to do.

What are some change management best practices for implementation?

When it becomes clear that users do not participate in information management practices, objective assessment can identify a method that is generally effective and meets organizational needs in a very short period of time. This assessment should take an independent and holistic approach to the situation from many perspectives. The parameters of information management identified in the framework are defined as follows.

1. Strategy

The best practice should be the organization's clear strategy regarding its management and the use of information. Strategies clearly define the content and structure of the information to support the primary business strategy of how to execute and implement it.

2. Content

We can assume that most organizations have the information content they need to run their business. If this is not the case, then it is difficult to imagine a successful or all-encompassing organization. However, most organizations suffer from an ad-hoc approach to managing this important asset. The list of best practices for managing this content includes a consistent architecture, which can reach naming conventions, classification, where the content is kept, how the content is organized, i.e. hard copy in soft format and category of information.

3. Process

How to create, store, access, and communicate information about governance processes are fundamental to the governance of enterprise information.

4. Governance

It is a combination of processes and structures implemented at the management level to inform, direct, manage, and monitor the organization's information management activities. It has a clear policy, procedures, and business rules that guide information management practices. This should be developed in the context of the business activity of the organization and communicate clearly to the stakeholders.

5. Culture

The way information is treated and treated in an organization is a reflection of the organizational culture. Best practice organizations have a clear understanding and standards that recognize the importance of information as an asset. This mindset needs to be pervasive in organizational culture and is fundamental to initiatives of inclusion and staff development.

6. Relationships

Organizations operate in a network of relationships with stakeholders. These stakeholders include consumers, suppliers, regulators, and industry organizations. The best study organizations have a clear understanding and service level agreements with other stakeholders to the level required to fulfill the obligation of keeping corporate records and to ensure information properly and to maximize efficiency. It can be shared.

7. Services

The use of information as an asset is fundamental to the services or products offered in the marketplace. Best practice organizations embed value-knowledge and information in services for maximum attractiveness and usefulness. Corporate discipline ensures that the validity of shared information is necessary to reduce the risk of non-compliance and to avoid potential claims.

8. Technology

Information technology is fundamental to the management of information resources. Clear and consistent architectures, data and information structures, security, and operational personal tools demonstrate a mature approach to change management solutions.

About the Author

Riskcom is an enterprise risk Management consultant who is experts in managing risk for medium to large enterprises and organizations in every sector. We also help to turn your risk issues.

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Author: Risk Com

Risk Com

Member since: Sep 29, 2019
Published articles: 30

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