How to Improve App User Experience with UAT Testing?

Software Applications can be denoted as quality-assured when they successfully satisfy their users and as well as meet the requirements as expected by the clients. This important need can be achieved, when the teams successfully perform User Acceptance Testing (UAT).

It is performed at the last testing phase but has the equivalent importance as other types of software testing to enhance the quality, improve the user experience, deliver the product without bugs, validate every functionality, etc.

Hence, to achieve all these UAT testing benefits, enterprises need to adopt the best ways that can promote improvement in user experience.

There are several situations where a developed software can go wrong and fail to miss the requirements as specified by the client and may cause dissatisfaction among users due to its improper functionalities. This issue is mainly because of improper User Acceptance Testing.

UAT Testing is one of the essential software testing types that can help in validating whether the developed software is able to meet the requirements and has the ability to satisfy the needs of both clients and its users.

This is performed at the last phase of testing, i.e. Unit Testing -> Integration Testing -> System Testing -> User Acceptance Testing. Uat assures to provide several benefits among which improving user experience is the most beneficial. However, to achieve this, it is essential to follow certain best UAT testing practices.

6 Best UAT Testing Practices to Improve User Experience Test Early and Test Often: For today’s software applications, user acceptance is an important requirement. And, this can be achieved when UAT is practiced early and often. With the traditional waterfall model, this cannot be achieved as UAT is considered later. This way of practicing UAT testing at the end can cost higher to fix the bugs. Hence, by adopting the Agile methodology, UAT can begin early and practice often.

Track user responses rather than finding defects: UAT testing is not about finding and fixing defects. All the defects in the application must be identified in the previous testing phases. Thus, UAT testing should focus on tracking user responses and take the required measures to enhance them.

Test with real users: While performing UAT testing, the best practice to identify how the app is interacting is by considering new users. New users should be the ones who do not much about the app. By testing the app with real users will help to know how the app is responding to new users in the real world.

Use screen recorders and screenshots to send bug data: When practicing UAT, there is no doubt that there will be bugs related to data that will be identified. In order to convey these to the developers, the best way is to either record the screen or take screenshots of the data bugs.

Sending these screenshots and screen recorders will help the development team to resolve them with the available information in the screenshots such as the type of data entered, error logging time, error message, etc.

Gather user feedback before moving to production: In order to move the software application to production after performing UAT, it is essential to consider the feedback received from users. This will help to identify the changes that can improve user experience.

Conclusion:

UAT testing matters a lot in enhancing the quality and user experience of software applications. It is the factor that can help in analyzing whether a developed software is able to meet the needs of users and clients. The above-mentioned are a few UAT testing best practices that can help in improving user experience. However, to achieve the best with user acceptance testing, leverage UAT testing services from the next-gen testing service provider.

I am a technical content writer at testingxperts, interested in writing articles on the latest IT related topics.