How Avaya IP Office delivers a unified communication platform to businesses?

Business is all about communication and that is what matters to your customers; you need to be easily accessible when they need you. A digital workplace must allow your employees to have every possible means to be contacted and heard. When you utilize an Avaya IP Office, it allows you to have all the latest technological advances at your fingertips. This means your branding message always gets to the right people, at the right time, every time. Today everyone expects instant action; delays because of faulty or outdated equipment are totally unacceptable. Unless you’re office IP system is providing you with the functionality you need, you are losing business opportunities, customers, sales and profits.

• Total Functionality

With an Avaya IP office, your staff will be able to converse easily and quickly with your customers, suppliers and agents regardless of which type device they use or where they are while they meet their needs and solve their problems.

Your business operation will start to work effortlessly with this cloud based phone system that supports multiple devices and applications on a single or multiple numbers if required. You can switch from desk phone to smartphone or computer as you move from one area to another whether you’re in the office, at home, on the beach, moving in the car or out anywhere on location.

Not only can you effortlessly switch devices, but you can move from working on the cloud to on premise or hybrid mode as required

• Simplistic solutions

Avaya IP Office provides a single app which covers all your voice, messaging, chat, video, conferencing requirements, plus you can add on or remove a variety of cost saving and system improvements as your business grows or changes keeping your monthly costs down and your employees reachable, engaged and productive.

All bases are covered with Avaya IP office including Google, Microsoft Office, Salesforce and Skype for business, it’s been designed to ensure all business from large to small can support and satisfy sophisticated customer interactions with tools that are intuitive and easy to use delighting customers and colleagues in meaningful ways as they deliver results for your business

• Growing with your business

As your business needs grow, your Avaya IP office system will grow and develop to meet your individual and unique needs. You won’t be saddled with an inflexible system that holds you back. Instead, you will have a wide variety of flexible options that suit your immediate needs while being adaptable for the future such as basic telephony and messaging with other communication solutions that are important to your business including such options as voice mail, call forwarding, message to email conversion, audio conferencing, automated attendants and a multi-channel contact centre

Today’s businesses need to be able to adapt and change as the market grows and contracts. It’s vital that a business is able to use all types of devices available for communication and promotion. People will quickly move on to another business if they can’t easily contact you or your office system causes them to wait around. Using an Avaya IP office places you at the forefront and establishes you as a market leader because you are readily accessible and responsive with an intelligent communication system that uses innovative solutions to give your customers a positive. Fast and efficient service.

When considering which telephone systems for small businesses you should choose some of the main things are affordability, usability and scalability.