Top 10 Realtime Chat SDK and Messaging API Providers for Apps & Websites

Based on several criteria and detailed analysis, here is the list of top 10 In-App Messaging Platforms that provide the best Chat API & Messaging SDK Solutions.

1. MirrorFly

   • 100% Customizable Enterprise Chat SDK Solution

#1 Rated Enterprise Communication Solution, suitable for enterprises of all sizes. The all-in-one real-time Chat App Solution comes with WebRTC embedding enabling HD video interactions and a powerful VOIP Calling with dynamic voice experience. Adhering to HIPAA, & GDPR Compliances, the high scalable messaging infrastructure can connect 10M+Users and Facilitate 1B+conversations.

Features

• 100% Customizable

• Secure File Sharing

• Screen Sharing

• VOIP Calling

• Group Video Calling

• Push to Talk

• Real-time Notification

• Multichannel

• Live Broadcasting & Streaming

Pros

• On Cloud & On-hosting Premises is facilitated.

• Enriched UI/UX Designs multiplies user engagement.

• Whitelabel Solution ensures you retain your brand identity.

• Over 250+ Technical Teams to Support the users.

Cons

• No Subscriptions available

Platform : Android,ios & Web

Price: Paid (One-time License Cost)

2. Twilio

• Programmable Messaging API

The Programmable Messaging API that comes with advanced software empowers the message delivery across multichannel and adheres to compliances. Twilio facilitates over 795+B interactions with 99.999% API uptime for reliable high-volume messaging.

Features

• Voice & Video Calls

• Cross-Channel messaging.

• Two-factor Authentication

• Multimedia Support

• Proactive Notifications

• Mass Alerts

Pros

• Facilitates high-volume conversation and low latency.

• Scalable based on messages and users.

• Has a free trial subscription for 50 users or first thousand messages.

• Allows Integration of communications at critical touchpoints for user engagement.

Cons

• Varying Pricing based on users and number of messages

Platform : Android,ios & Web

Price: Free & Paid

3.PubNub- Reliable Chat API for better User Engagement

PubNub is a popular chat API provider dedicated to doing the chat right, during traffic spikes and at massive concurrency with a 99.999% API uptime SLA. PubNub's Chat API ensures user retention and engagement with advanced moderation tools.

Features

• Private, group Chat.

• MultiChannel messaging

• ChatBot Device Chat

• Ready-made UI/UX designs

• Real-time Notifications

• Community Chats

• Live event Messaging

Pros

• Powers real-time use cases alongside the chats

• Scalable and reliable

• Facilitates over 2 trillion message delivery in a month.

• Offers over 75 SDKs to choose.

Cons

• The standard plan does not feature access to PubNub functions, HIPAA and GDPR compliance.

Platform : Android,ios & Web

Price: Free & Paid

4.Cometchat- Scalable in-App with cross-platform compatibility

Cometchat is a Colorado-based top chat SDK & API provider, offering in-app messaging solutions to small to large scale enterprises. With WebRTC-enabled HD video and voice calling across multiple platforms. Cometchat also features the "Sandbox" package exclusively for small enterprises and individuals.

Features

• One-on-One text chat

• Group chat

• Voice calling

• Voice conference

• Video calling

• Video conference

Pros

• Has CometChat Go, a chat plugin with no-codes.

• Offers White-label UI

• Features auto-scales according to your need

• Suitable for the marketplace, on-demand services, Edu-tech, Live Stream.

Cons

• Slightly priced higher.

Platform : Android,ios & Web

Price: Free & Paid

5.Sendbird-One of the Leading Chat API & Messaging SDK Provider

The US-Based Chat API & SDK provider is one of the most trusted and reliable Chat SDK providers. Send bird comes with AES 256 End-to-End Encryption data protected and facilitates @Mentions in chats, enables global language translation and supports over 1,000,000 concurrent connections per application and 500,000,000 messages every day.

Features

• User muting

• Image filtering

• Smart throttling

• Spam flood protection

• Chat moderation

• Managing moderator roles & permissions

• Profanity filters

• Announcements

Pros

• Offers various types of private group channels which are fit to your use cases, such as 1-on-1 messaging, WhatsApp style closed group chat.

• Allows chat users to freeze a chat channel

• Infrastructure is on AWS, enabling scalability.

• A free trial on all Pro Features is available.

Cons

• The starter plan does not provide access to essential chat features like announcements and delivery receipts.

Platform : Android,ios.

Price: Free & Paid

6.Apphitect IM-Instant Messaging API with offline Messages facility

A leading Instant Messaging API provider in the Apphitect IM, comes with several features including personal-chats, social interaction type, and offline messaging. A 100% customizable API that uses cutting-edge technologies like Erlang, Apache Cassandra, and AWS.

Features

• Push notifications & Offline messages

• Presence Indicator & social integrations

• Geolocation tracking

• Video & Voice Calling

• Screen sharing

• Multimedia sharing

Pros

• Offers Unlimited Storage and Own cloud hosting.

• Has a zero down time possibility.

• Reliable and Scalable.

• Easy Integration and comes with 24x7 support.

Cons

• Nearly requires ten business days to integrate Chat API into a Website.

Platform : Android,ios & Web

Price: Paid

7.Quickblox- A Ready White-label Chat API Solution

A leading White-label re-branding Chat API Solution that allows flexible data Storage. The WebRTC embedding allows High-quality one-on-one Voice and Video calls. Quickblox comes with clean and simple UI/UX designs.

Features

• Integrate on existing user-management

• Cross-platform compatibility.

• File Sharing

• Video & Voice Calling

• Screen sharing

• Multimedia sharing

Pros

• Available with support and poses no license restriction.

• Dedicated servers facilitating Scalability

• Offers Q-Municate a ready-made messaging app for QuickBlox users.

• Encrypted, secure and adheres to regulatory compliances.

Cons

• Specifically suitable for healthcare, E-commerce, Marketplace and finance but does not support other industry use-cases.

Platform: Android, Web & IOS

Price: Free & Paid

8.Applozic- Chat API Solutions for Every Industry's Need

Applozic is known for its infrastructure that allows a seamless chat experience is a cross-platform Chat SDK. A powerful Chat API that integrates on platforms and primarily aims to take customer service to the next stage. Easily Integrate using CocoaPods or as a gradle dependency.

Features

• Multiparty Chat

• Push Notifications

• Real-time Components

• Location tracking and Media Sharing

• Internationalization

• Chat History

Pros

• Suitable for Marketplace, E-commerce, Customer Support, HEalthcare and Finance Industries.

• Has Advanced Encryption and prevents eavesdropping.

• Provides Multi-level Authentication.

• Facilitates Multi-Tenant Hosting for light usage with controlled connections and MAU Levels.

Cons

• It does not have an in-built VoIP feature or WebRTC.

Platform: Android, Web & IOS

Price: Free & Paid

9.Agora-A CPaaS (Communication-Platform-as-a-Service) Provider

Agora empowers over 40,000,000,000 minutes of human connection per month. The Hyper scalable Chat SDK allows real-time voice and video calls with Live Interactive Streaming. Agora.io comes with a network that monitors and enroutes the path for sub-second latency across 250+data centers.

Features

• Video Call

• Voice Call

• Live Interactive Video Streaming

• Live Interactive Audio Streaming

• Recording

• Real-time Messaging

Pros

• Has customizable UI and Pre-integrated third-party Extensions.

• Compatible in all popular platforms and offers minimal mobile-battery consumption.

• Provides 24x7 development and operational support.

• Has 400ms average global latency with 99.99% uptime.

Cons

• The Real-time Messaging feature is still in the BETA Phase.

Platform: Android, Web & IOS

Price: Free & Paid

10.Mesibo- Modular & lightweight Real-time Chat API Provider

Mesibo utilizes best-in-class message switching technology and codecs ensuring a low latency delivery with best calling experience. While it is compatible with Android, ios and Web apps, it supports multiple languages. A developer-friendly platform that offers everything to make a real-time app.

Features

• One-on-one messaging

• High Quality Video and Voice calls

• Push Notifications

• White-label solution

• Group Messaging

• Security Encryption

Pros

• Allows on cloud hosting and download and use on own-premise.

• Provides Moderation and Filters based on your need.

• Allows adding own encryption and key exchange mechanism.

• Demo is available.

Cons

• Real-time storage and bandwidth is not available in the on-premise Deployment.

Platform: Android, Web & IOS

Price: Free & Paid

Wrapping Note

The analysis on the features, Pros and Cons with compatibility and pricing options, it is clear that all the top ten Chat API providers distinctively differ by technologies and Features. Now, you can try from the listed providers who meet your specific business requirement. Building and using a Chat application will increase your business productivity.

Richard is a Product Marketer, helping providers of the various industries like healthcare, education, etc., to elevate their conversation value with the help of powerful communication solutions to drive better communication experience.