Global Conversational AI Market- Major Players are GOOGLE, MICROSOFT, AWS, IBM, ORACLE, NUANCE.

Conversational Artificial Intelligence deals with the utilization of the speech based assistance, chatbots to automate the communication, messaging apps and to craft the individualized customer experience. This platform allows people to interact with websites, applications, and devices every day with the help of voice, gesture, text and touch information. It plays important role in open interactions and personal assistance activities.

Increase in demand for AI-powered customer support services is the key driving factor which is expected to boost the global conversational AI market growth. Furthermore, continuous technological advancements and innovations in the field of artificial intelligence will positively contribute the market growth. Moreover, increase in adoption of omnichannel deployment methods, low cost of the chatbot application will propel the global conversational AI market growth during this forecast period. In addition to that, Increase in use of social media platforms such as Telegram, Facebook, Twitter, and Skype will improve the demand for Conversational Artificial Intelligence across the globe.

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However, lack of awareness regarding conversational AI solutions is the major challenging factor which is expected to hinder the global conversational AI market growth. Also, lack of accuracy in chatbots and virtual assistants will affect the market growth during this forecast period.

Market Segmentation

Global Conversational AI Market is segmented into technology such as Machine Learning and Deep Learning, Automated Speech Recognition, and Natural Language Processing, by deployment type such as On-Premise, and Cloud. Further, market is segmented into component such as Solutions, and Services, and applications such as Customer Support, Personal assistance, Branding & Advertisement, and Customer Engagement.

Also, Global Conversational AI Market is segmented into five regions such as North America, Latin America, Europe, Asia Pacific, and Middle East & Africa.

Market Key Players

Various key players are discussed in this report such as GOOGLE, MICROSOFT, AWS, IBM, ORACLE, NUANCE, BAIDU, SAP, and KORE.AI

Market Taxonomy

By Technology

• Machine Learning and Deep Learning,
• Automated Speech Recognition
• Natural Language Processing

By Deployment Type

• On-Premise
• Cloud

By Component

• Solutions
• Services

By Application

• Customer Support
• Personal assistance
• Branding & Advertisement
• Customer Engagement

By Region

• North America
• Latin America
• Europe
• Asia Pacific
• Middle East & Africa

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