Frequently asked questions

If we haven’t answered your question below, please contact us here.

How do I send a gift card online?

Here’s how to purchase a digital gift card online with GIFTA. It only takes a few seconds!

Visit our gift card shop and select the digital gift card you’d like to send

Select the value amount

Enter the recipient's details

Choose to send the gift card now or schedule it to be sent at a later date

Customise your gift card with a personalised message to the recipient

Checkout with our secure payment options

You’ll receive an email and text message to confirm your purchase

How do I save my gift card?

Saving a digital gift card is easy! Once you’ve received a gift card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You’ll then receive a 6-digit code via text message for verification.

There are then 3 ways to save your digital gift card:

Follow the prompts to save it to your Apple or Google Wallet

Download the GIFTA app and register your details. Your gift card will appear in the GIFTA wallet

Download as a PDF to save and print

How can I redeem my gift card?

You can redeem your digital gift card in-store and online.

In-store: Simply scan the barcode and enter the 4-digit pin show on your digital gift card

Online: Enter the unique card number shown on your digital gift card during the checkout process

How do I swap my gift cards?

When you’re ready to swap your GIFTA card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6-digit code via text message for verification before being redirected online.

We’ve perfected the art of giving to make sure you never give or receive an unwanted gift again. Join the era of digital gift cards and make someone’s day today!

For any questions or enquiries relating to GIFTA, get in touch with us today.

If we haven’t answered your question below, please contact us here.

How do I send a gift card online?

Here’s how to purchase a digital gift card online with GIFTA. It only takes a few seconds!

Visit our gift card shop and select the digital gift card you’d like to send

Select the value amount

Enter the recipient's details

Choose to send the gift card now or schedule it to be sent at a later date

Customise your gift card with a personalised message to the recipient

Checkout with our secure payment options

You’ll receive an email and text message to confirm your purchase

How do I save my gift card?

Saving a digital gift card is easy! Once you’ve received a gift card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You’ll then receive a 6-digit code via text message for verification.

There are then 3 ways to save your digital gift card:

Follow the prompts to save it to your Apple or Google Wallet

Download the GIFTA app and register your details. Your gift card will appear in the GIFTA wallet

Download as a PDF to save and print

How can I redeem my gift card?

You can redeem your digital gift card in-store and online.

In-store: Simply scan the barcode and enter the 4-digit pin show on your digital gift card

Online: Enter the unique card number shown on your digital gift card during the checkout process

How do I swap my gift cards?

When you’re ready to swap your GIFTA card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6-digit code via text message for verification before being redirected online.

We’ve perfected the art of giving to make sure you never give or receive an unwanted gift again. Join the era of digital gift cards and make someone’s day today!

For any questions or enquiries relating to GIFTA, get in touch with us today.

GIFTA is the best way to send and receive digital gift cards. Give your friends and family the best gift of all - the gift of choice! Choose from hundreds of the best brands on the mobile or web app and send gift cards Australia-wide. GIFTA also neat