How to contact SBI Credit Card Customer Care
Posted: Feb 17, 2021
Is your SBI Credit Card lost? Getting in touch with the SBI credit card customer care is perhaps the first response anyone should ideally take to avoid misuse of their hard earned money. One must block the card immediately and verify its recent transactions.
You can also connect with customer care to get important information such as spending limit, credit card statement, update on offers, feedback, complaints or questions.
Thanks to numerous modes of communication, one can get in touch with the SBI Credit Card customer care through call, SMS, E-Mail, social media or even through a letter.
If you feel dissatisfied with the response, you can get in touch with the principal nodal officer also to get your grievances re-addressed.
Let us see how to connect with the SBI Credit Card Customer care:
In the case of a SBI card loss, one must instantly get in touch with the SBI credit card customer care from their registered mobile number to block the card services and check for suspicious transactions.
One can call :
1800 180 1290 (toll-free)
1860 180 1290
1860 500 1290
Prefix their local STD code followed by 39 02 02 02
SBI executives are available from 8 AM - 8 PM from Monday to Saturday
Through the telephonic medium, one can:
- Get information about their credit card
- Report lost or stolen credit card
- Track their card application status
- Generate a pin for their card
SBI offers a ‘simply SMS’ service to get in touch with the SBI credit card customer care.
You can send an SMS to ‘5676791’ from your registered mobile phone for the following services along with the last 4 digits of their card numbers :-
Balance Inquiry - BAL XXXX
Available Credit card limit- AVAIL XXXX
Block cards- BLOCK XXXX
Last payment status - PAYMENT XXXX
Rewards Point Summary - REWARD XXXX
Subscribe to E-statements- ESTMT XXXX
Request for duplicate statements -DSMT XXXX MM (MM= statement of the month)
Missed Call Service
The SBI allows you to get details regarding on the following topics by giving a missed call on the corresponding numbers using your registered telephone number:
- Balance Enquiry - 8422845512
- Available credit and cash limit - 8422845513
- Reward Points summary - 8422845514
- Last Payment Status - 8422845515
- Subscribe to WhatsApp service - 8080945040
One can head over to the online SBI Credit Card website to write an Email to resolve their query. If you’re already a cardholder, you’d have to pass through the SBI Credit Card Login. Non- members can post their query too by visiting:
One can also express their grievances to the SBI by writing your query in a letter that is addressed to:-
SBI Card, P.O. Bag 28, GPO, New Delhi–110001
SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Bldg 3, DLF Cyber City, Gurgaon–122002, Haryana, India
Social Media Handles
One can also get in touch with the SBI Credit Card Customer Care by tagging @SBIcard_Connect in your queries on twitter.
Details to keep handy when connecting with the SBI Customer Care
To avoid logistical delays and to get your query resolved as quickly as possible, one must keep the following information handy:
- Their 16-digit credit card number
- Their card expiry date
- Their date of birth in DD/MM/YYYY format
- Access to Their registered phone number (an OTP will be sent to this number)
- Their 4-digit PIN
And finally, if you’re looking for a new credit card, you can check offers and compare prices from a wide range of cards available on Finserv MARKETS.
You can find latest article on various topic