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Pulse of the Online Shopper
![Author: Twc Canada](/inc/images/no-person-100.gif)
Posted: Feb 27, 2021
To be able to better read the pulse of an online shopper, we have categorized the shifts in their behaviours in the following areas:
1. Constants
The constant category is an important retail experience which remains the same despite changes in time and people’s shopping preferences.
One important aspect of the constant category is premium shipping as explained below:
- Premium shipping
Online shoppers resort to buying stuff from a website at the convenience of their house because of easy and quick shipping services. These shipping expectations, however, vary from region to region and person to person. Online shoppers, who are based in either Asia or Brazil, usually place their online orders later during the day. On the other hand, people located in the United States or Canada are usually quick to place their orders earlier during the day. In both the cases, customers expect that they will receive their online orders the next day. Another motivation for people to online shop is when they plan on gifting something to someone as a surprise.
2. Movers
This category is one where the online shoppers have shown a drastic change when compared to the previous years.
One important aspect of the movers’ category is international shopping and storage as described below:
- International shopping
Buying stuff is no longer limited to a specific place or country. Online shoppers are spread across the globe with majority of them being located in Asia, Europe, Canada, Brazil, US, etc. Usually, online shoppers are likely to purchase things that they can get easily delivered within their own region.
3. Emergers
The emergers category gives insights about the latest and upcoming online shopping trends.
A few important aspects of the emergers category are described below:
- Alternate shipping locations
Online shoppers use alternative locations for getting their stuff delivered. This usually happens in the case of people who are living in urban areas. It also helps them in getting reduced delivery fees many a times as compared to rural areas where the delivery might take longer.
- Marketplaces
More online shoppers are now finding things on marketplaces on the internet. There is a high chance that almost everyone who likes to online shop has at least purchased something once in their life from a marketplace. As the trend of buying stuff from marketplaces gathers more attention in the future, more online shoppers will resort to marketplaces for online shopping.
- Retail technologies
Online shoppers like everything at the convenience of their hands and smartphones. Technology is another factor that will play a huge role in the emerging trends of online shopping.
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About the Author
I am an expert in digital industry and offer knowledge to everyone regarding Seo, Sem and other such subjects.
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