7 Strategies To Choose Cloud Solution For Your Business VoIP

Small businesses that consist of few staff members find it challenging to compete in today's ultra-competitive world. With limited budgets and human resources, only the difference between success and failure is the innovative technology. Implementing multiple IT solutions consulting can be a clumsy and expensive experience.

If you want to switch to cloud solutions or a more reliable VoIP service provider. In that case, key attributes are crucial to consider before choosing any cloud service provider, be it a small business or large enterprise.

Reliability

Reliability measures how often a service "FAILS." It is the inverse of Mean Time Between Failure (MTBF), which is the average uptime of service. The higher the MTBF, the service reliability is more and the less likely it will fail the service.

There are many components to deliver the service with IT consulting firms, including local LAN and networking equipment. Each one of these components has MTBF and reliability numbers.

Availability

How long service is unavailable determines hand-in with reliability. Availability is the inverse of how service is unavailable when it does fail. Take it together with reliability; the term determines how often service will be unavailable, which means your employees are down and non-productive. Both the terms are important.

You can have a reliable service but have a low availability indicated when service goes down for a long time. These cases can significantly impact company and employee productivity.

Scalability

One of the cloud's biggest advantages is the ability to scale managed IT services managing service globally through new data centers. While this sounds easy, adding data centers and interconnecting them in a way that service accessible consistently is not easy.

Some cloud service providers depend on 3rd party IT service providers to deploy and maintain the same technology version across all data centers. It can be counterproductive to a company that depends on service consistency.

Security

Security of the cloud has been a much-talked topic for many years; extending the IT infrastructure can cause security challenges both physically and in cyberspace. Over the past years, business VoIP service providers have made extreme progress in securing the cloud.

Key to ensure a secure cloud service is working with a service provider with end-to-end security to secure broadband connectivity and cloud services.

Quality of Service (QoS)

Quality of service is one of the essential cloud service attributes as it impacts negatively on every employee's productivity in the company. It can occur instantaneously without any warning—QoS impact by external factors more than others.

As many IT services are moved to the cloud, QoS issues will become a frequent occurrence, and it's challenging even with the best cloud service provider to resolve. In determining QoS networking equipment, scalable architectures, 3rd party circuit, and data center bandwidth play important roles.

Service Level Agreement (SLA)

The SLA represents the actual "meat" behind all the service attributes. It ensures how the cloud service provider stands behind their service and what guaranteed service level it will deliver. The SLA should be reviewed for level and entirely in covering all service attributes listed here.

Support

Tech support is key when outsourcing your business's critical IT services to a cloud service provider. When an issue arises, getting fast and accurate support impacts the major on the bottom line. Understanding the support process is critical to resolving any issues in a timely manner.

It is challenging enough to consider these attributes for a single cloud service. But when you consider the migration of several IT services to the cloud, these attributes can be impossible to manage and maintain virtually. Imagine migrating your PBX to one cloud service provider, your cooperation to another provider, and your file syncing and sharing to another provider. Each will have a different or varying level of these seven attributes. Also, it's troubling that one cloud solution may negatively impact a service from another cloud service provider.

In today's competitive world, you need a cloud partner that is 100% focused on your business success. Getting contacted by IT Consuting Firms that deliver that 100% will strategize cloud service and all the necessary solutions to guarantee your IT service. It will lead you to edge features with secure operations and enterprise-level support.

Alisha Porter is the data security & cloud computing manager at Layer One Networks. Layer One Networks is the premier IT consulting firm in Corpus Christi, Texas.