Five tips for using technology to uplift your business post lockdown

Embracing the change is the way of life. A harsh reality that most businesses had to go through due to a nationwide lockdown. Few businesses managed to stay afloat, while most of them encountered heavy losses. Had they incorporated a robust technology integration with their businesses, the situation could have been much better. There are still a few tips that can help you overcome the slump and be back in business. The easiest way is to employ technologies that serve as a future proof strategy if history repeats itself in the coming years.

Transition to cloud-based technologies

Cloud-based technologies and services were among a few to survive even during the lockdown. Moving your business data and application on a cloud server has never been more critical than now. You can begin by employing cloud services as primary or secondary backup storage for your present and future data. The apparent advantage that you have is the 24/7 availability of the data and records like customer and client information, invoices, business ledgers, and much more.

If the availability does not concern you, cloud computing's cost benefits will compel you to make the change. You pay what you opt for that can be upgraded, downgraded, and terminated without hassle.

Cloud-based telecommunication

Video calls and chats can be done using the internet, but they cannot be employed as the primary connection method in sales, marketing, and customer care services. For that, telephones work the best but are costly to use and have a lot of delay and congestion in their network. Cloud-based telephone systems help you call over the internet at comparatively lower rates and facilitate clear communication with minimal latency. Even if you step out of the office, leave your desk, or cannot reach your premises, it can simply route the call to your phone or a preferred device. Since it is based on the cloud, consistent uptime is guaranteed with prompt troubleshooting sessions.

Collaboration Tools

Collaboration tools bring the scattered team members under one shade and collectively work on a project. In a remote work environment, the members feel disengaged as physical communication is not possible. Rather than burdening the manager with phone calls, using a centralised collaboration tool will facilitate easy communication with colleagues. Standard task boards with allocated tasks make it easy for employees to know what to work on and complete it within the deadline. There are both paid and free alternatives available that provide seamless communication, active task completion, performance metrics, and mark out the areas of improvement.

Cyber Vigilance

Merely migrating to a cloud-based system and collaboration tools is insufficient as the organisation's data is now being pushed over the internet. Cyber vigilance needs to be imbibed in your employees to avoid compromising the data's integrity. It is done by training your existing staff about being careful while using the company's data and applications over a network. Educate your employees about basic security principles and their importance to avoid becoming a target on the internet.

Conclusion

Adopting modern technologies can boost productivity among the team members and overcome the slump caused due to the pandemic. It is better to be future proof than to share the same fate all over again.

Author is working for Elastic IT (I) Pvt Ltd offers a complete range of