Explain about Workday business process monitoring?

by Rajesh Cynix
Posted: May 21, 2021

Workdayallows you to create complex integration environments, but monitoring and sustaining them regularly can be difficult, and it only gets more difficult in the months and years after your Go Live.

Reporting on your web services and creating Integration updates and warnings are valuable resources for staying ahead of potential threats and monitoring the health of your environment, but they, too, have their upkeep requirements and limitations, and they can become more background noise than meaningful, actionable data after a while.

The team has developed a platform to improve your optics and analysis capabilities for your entire integration make-up, based on our deep understanding of these pain points and our vast experience designing and supporting integrations for Workday® clients of all styles. Within its clear and intuitive interface, our brand-new Workday® Integration Monitor finally empowers you to answer the questions above.

The Monitoring Tool for Integration

The Integration Monitor, shown below, gives you a bird's-eye view of your integration landscape and displays real-time data in a simple and easy-to-understand format. You can easily review the entire system, including which integrations are running successfully, which are failing, and which may need maintenance or attention, all from a single consolidated GUI.

The monitor allows you to click through any of the Events depicted and access additional information in Workday, giving you instant insight into what happened with a specific Integration Case.

Dashboard for Integration Processing Times

The Initial Integration Monitor provides one-stop access to the current state of your integration suite, but it's just the start. Integration performance over time is a common concern among Workday® users, particularly as your tenant generates more data. This is a legitimate problem, and one that grows in importance the more you use your Workdaymethod.

Integration processing times

The Integration Processing Times dashboard in Workday® Integration Monitor offers a solution, as shown below. This gives you a list of the slowest to fastest running systems, listed from top to bottom in order of efficiency.

While this behaviour may be anticipated or explainable, you may find it useful to compare the success of this Integration System to that of others to recognize meaningful patterns. Our dashboard allows you to compare and contrast the performance of multiple Integration Systems:

Business process

The nucleus of Workday has been referred to as Business Processes. You won't be able to function until the Business Process is properly designed. In Workday, a Business Process is a list of activities that must be completed as part of an HR procedure. All the nitty-gritty information, such as approval chains, notifications, escalations, acknowledgment, help text on the move, protection of who sees what step, and so on, are established and linked here.

A few examples of Business Processes are as follows.

Compensation Proposal for Hiring
Position Termination should be established.

Workday takes care of the basics, leaving you to make business decisions on how the procedure should operate.

Customer perspective

From the customer's perspective, they are basic point-and-click displays, similar to using Excel. Anyone can set up a Business Process; however, setting up the Business Process in one of the most efficient ways requires some skill and business understanding.

This performance data is not only presented in a consolidated format but is also designed to provide historical integration system performance data with a single click. Consider the Eligibility Integration, which is shown below. Without leaving this computer, you can see how this integration system's efficiency has deteriorated over time.

Consider These Points When Creating a Business Process

Consider the potential situation. Many businesses seem to be introducing Workday in the United States first, and then in various other countries later. When setting up the processes, think about whether you want to have a single global hiring process or duplicate the hiring process for any company, nation, region, and so on.

Otherwise, you could be forced to change your Business Process in a production system if you are unsure of your design. Duplicating procedures and applying country-specific legislation would result in a single result in terms of troubleshooting and maintenance. When you combine it into one big project, you get a different result in terms of troubleshooting and maintenance. Both solutions would take effort; it all depends on the size of the company, how unique or normal the processes are, and so on.

Wherever possible, standardize

Workday assumes that the Human Resources procedures are structured, so this is understood. When we started looking into local practices, however, we discovered a lot of variety as well as local needs. For instance, we had a lot of ‘post-hire practices, such as creating a parking permit in one facility vs. confirming that safety and security training took place in a plant that had previously had issues. We decided that any ‘localized' operations that did not include device monitoring would not be included in business procedures.

Procedures with a ‘Manager approval amount, but one section of the company to add ‘Manager.

Designing Workday Business Processes: Few Pointers

Instead of building the process flow in the method, start with paper. In certain situations, seeing the mechanism in motion, in the method, is beneficial. However, if your HR colleagues can't agree on a proposed process flow in the first place, it's pointless to try to automate the confusion.

Until you start building, make a list of specifications. Recognizing the customer community that can initiate the order, determining where the support text is needed, and so on. Before beginning any development activities, I would recommend starting with something simple like Word and filling in the information.

Examining

Workday's ability to scale smoothly is aided by its continuous auditing capability. This ensures that any change to a workday business process and its success is recorded from beginning to end. Users no longer need to manually store business processes to help potential audit requests now that they have those data. Auditors will have access to all changes, including the people who made them and the before and after values. Furthermore, Workday's business process is built on this degree of accountability. And other supplier workflow tools do not provide this level of openness on a global scale.

Phase visualisation and monitoring

Workday has a number of configuration options that allow for different levels of visibility. This is largely determined by the process form, as well as the user's position, business purpose, organisational level, and other factors. Users may offer their end clients access to process history in this section.

Otherwise, leave the pertinent data in the hands of their administrators. Workday also has built-in dashboards that enable users to visually detect, optimise, and act on all BPs. This is also useful for ensuring that they are aligned with the execution goals. Users can develop their processes on a regular basis by imagining business process data in this way.

Final thoughts

Its useful functionality will allow us to generate a lot more automation than we can currently with our framework. Furthermore, depending on how in-depth you go with them, they will have an excellent user experience, especially for our managers, who will suddenly have a lot more data visibility. I'm not sure how much the managers would like to be in charge of HR processes all of a sudden.Choose our best Workday online training platform and learn from industry experts if you want to improve your Workday skills.