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Industries that can benefit from Sentiment Analysis

Author: Bytes View
by Bytes View
Posted: Jun 19, 2021

Sentiment Analysis, also known as opinion mining, is a machine learning and natural language processing technique for analyzing large amounts of unstructured data. It can analyze the author’s emotional tone in any piece of text, as the name suggests.

Different industries can use sentiment analysis to assess the sentiment value of their brands, products, or services.

Some of the industries that could benefit from it are listed below.

Healthcare Industry

One of the most important industries is healthcare, which requires people to store and process large amounts of data. Over 80% of that data is available in text format, making it difficult to keep track of, let alone analyze it. Modern health-tracking wearable technology, on the other hand, has expanded the scope of data collection.

Sentiment analysis can help healthcare professionals analyze, interpret, and classify complex text data in order to better understand their patients’ sentiments and opinions. They can even assess the public perception of their institutions with ease.

E-comm & Retail Industry

The entire E-Commerce industry is based on a single rule: listen to your customers. Listening to their customers and understanding their needs as well as their dislikes allows them to turn them into opportunities for focused business improvement.

Sentiment analysis can be used to analyze customer feedback, opinions, and suggestions gathered from a variety of forums and social media platforms.

Financial industry

Banking, credit, insurance, investing, mergers and acquisitions, and trading markets are all part of the financial sector. Day-to-day tasks include generating and consuming large amounts of unstructured text data from a variety of sources.

Advanced emotion analytics solutions can assist them in making data-driven financial market decisions. It has a wide range of applications in stock market trend forecasting.

Food Industry

Analyzing customer feedback from various sources can help the food industry identify strengths and areas for improvement. Sentiment analysis can help by identifying new trends and gaining a better understanding of what their customers like and don’t like.

Considering the various aspects of a restaurant that contribute to a better overall user experience. With sentiment analysis, they can assess the various aspects of a restaurant that improve the overall user experience.

Pharmaceutics industry

Professionals in the pharmaceutical and biotechnology industries use terms and phrases that are unique to their field. These terms and phrases can be processed by advanced machine learning-based text analytics solutions.

They can assess the sentiments expressed in discussions about their products and services. It’s a useful tool for creating a digital strategy. Increase trial efficiency and communication to speed up research.

Airline industry

Customer satisfaction is critical in the airline/aviation industry, which is a highly competitive market. Airline flights generate a large amount of data in a variety of formats, including maintenance logs and air traffic reports. Flight delays, landing issues, and high fuel consumption can all result from a delay in examining this data.

Customers can gauge their brand’s market reputation by analyzing customer feedback data from multiple channels and analyzing customer sentiments.

Advertising industry

Listening to their target audience is the most effective way to plan marketing and advertising campaigns. With sentiment analysis, you can examine trending topics, conversations, resonating content, and more in social, support, and news text data.

With personalized ads and marketing campaigns, companies can target their audience. To examine sentiments, extract and analyze reviews, opinions, suggestions, and social media posts and utilize the data to boost engagement and conversion rates.

Sentiment analysis is one of the most effective tools that is increasing in demand. Businesses in many industries can understand their needs and concerns of customers and use the insights to mold products and services.

BytesView is an effective tool that can help you do that with ease. Analyze and extract game-changing insights that can help you scale your brand’s horizons.

About the Author

BytesView data analysis tool is one of the most effective and easiest ways to extract insights for unstructured text data. Get insights to improve marketing, customer support, human resources, and more

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Author: Bytes View

Bytes View

Member since: Feb 26, 2021
Published articles: 3

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